Embracing AI in Student Success: Transforming Challenges into Opportunities for Institutional Growth
Includes a Live Web Event on 04/10/2025 at 4:30 PM (EDT)
As uncertainty surrounds the use of AI in higher education, institutions grapple with how or if AI should be integrated into educational practices. This session will delve into the journey of one online state institution that boldly launched an AI platform to enhance efficiency and enable Success Coaches to focus more on learners. The presenters will share both the successes and challenges encountered, offering insights and practical strategies for navigating the complexities of AI implementation in a higher education setting.
Learning Outcomes
1. Identify challenges and successes in AI implementation for student support, apply practical strategies for integration, and critically assess AI's impact on enhancing learner engagement in their own institutions
2. Explore how AI can streamline administrative tasks, allowing staff to focus on personalized student engagement.
Robert Grady
University of Maryland Global Campus
Susan Hawkins-Wilding
Vice President for Student Success
University of Maryland Global Campus
Tamara Dorsey
Director, Office of Student Success
University of Maryland Global Campus
Bridget Yuhas
Director | Student Affairs Assessment & Strategy Executive Director | Institute for Well-being
Butler University
Dr. Bridget Yuhas has more than 15 years of experience in higher education, including five years at the National Survey of Student Engagement (NSSE). She has presented original research on student well-being at NASPA Strategies, NASPA Annual Conference, ACHA Annual Conference, Qualtrics X4 Summit, Assessment Institute, NIRSA Annual Conference, First-Year Experience Conference, and NIRSA’s Summer of Learning; and has partnered with the National Wellness Institute to study professional well-being practitioner competencies both within and outside of higher education. Dr. Yuhas developed and leads the Student Well-being Institutional Support Survey (SWISS) and is Executive Director of the Institute for Well-being at Butler University.