Knowing Our Students

We have learned students are not one-dimensional. There is no longer a singular definition of a "typical" student, with the enrollment of diverse student populations steadily increasing. Student identities have evolved beyond the previously perceived "traditional" norms. The guidebook titled "Knowing Our Students: Understanding & Designing for Success" offers valuable resources for colleges to identify and comprehend the unique characteristics of their student body. Originally published in 2021, the updated edition of the guidebook, released in 2023 by Achieving the Dream and Advising Success Network, serves as an essential tool for institutional leaders and student success teams. It encourages a fresh dialogue about the student population and provides practical strategies derived from national experts and peer institutions. The guidebook imparts the latest knowledge, real-world examples, and effective tools on:

Gaining a profound understanding of students

Identifying relevant and useful data points

Employing data effectively to enhance student success

Anticipating and addressing potential challenges

Implementing strategies to overcome these challenges

Learning Outcomes:
  • Understand the Knowing Our Student Guide Concepts
  • Articulate the Importance of the Student Journey
  • Understand the importance of the Student Voice. 
  • Outline the Student Experience

Paula Pitcher

Director, Holistic Student Supports

Achieving the Dream

Paula Tailey

Executive Director, Program Development

Achieving the Dream

Continuing Education Credits

This session counts for 1.0 CSAEd-CORE credit 

NASPA has been approved by the Higher Education Consortium for Student Affairs Certification to provide CE credit for Certified Student Affairs Educators (CSAEd). NASPA is solely responsible for all aspects of this program.

Guidelines for earning CE credit: 

No partial credit will be rewarded. 

Credit is available for attending the live session or viewing the on-demand recording, not both. 

To receive CSAEd credit, attendees must complete the feedback survey that offers the certification in each session. Once you have attended all the live sessions or watched the on-demand sessions for which you would like to request credit, visit the Continued Education (CE) website to fill out the Student Affairs Education Certification Request Form for all the sessions. All certificants must fill out one for the live session and a separate one for the on-demand sessions. 
Visit the Continued Education (CE) website to learn more regarding deadlines and receive your certificate of completion for the Virtual Conference.

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