Leading with Care, Humility, and Integrity through Times of Significant Organizational Change

Leading with Care, Humility, and Integrity through Times of Significant Organizational Change

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The higher education landscape has shifted considerably in recent years. Enrollment challenges, pandemic pressures, and more have led some institutions to undergo considerable changes in organizational structure, ranging from mass layoffs to mergers and even closure. In this panel, seasoned SA Professionals from various institution types and circumstances will share lessons learned and best practices in leading their teams and institutions through some of their careers' biggest challenges and most courageous moments.

Learning Outcomes:

  • Understand the influences and decisions of senior leaders during times of significant organizational change and to 
  • Recognize what it means to be grounded in humility, care, and integrity when things are upheaval, and people look to leadership for guidance. 

Heather French

Associate Vice Chancellor and Dean of Students

University of California, Merced

Laura Lyndon, Ed.D.

Dean of Students

Saint Mary's College of California

Roxana Aguirre, M.Ed

Associate Director of Student Identity & Engagement

Texas Christian University

Jen Miller, Ph.D

Dean of Student Affairs

Paradise Valley Community College

Marcella Runell, Ed.D.

Vice President for Student Life, Dean of Students

Mount Holyoke College

Dr. Marcella Runell, Vice President for Student Life Dean of Students, and Lecturer in Religion at Mount Holyoke College, is a social justice educator and author recognized nationally for her work in higher education, student wellbeing and community building. A 2024 Pillar of the Profession honoree by the National Association of Student Personnel Administrators (NASPA), Marcella has published or been featured in media such as NPR, the Boston Globe and the Chronicle of Higher Education on topics such as work life integration, intergroup dialogue, friendship and identity. Her most recent book is UnCommon Bonds: Women Reflect on Race & Friendship. 

Now in her 11th year at Mount Holyoke, Marcella leads the Division of Student Life, overseeing Student Engagement (Residential Life, Student Involvement, Orientation, Community Standards, and the Be Well initiative), Community & Belonging, Health Services, Counseling, Public Safety, and Physical Education and Athletics. She has played a key role in developing programs like MoZone, Be Well, and the Living Learning Communities. 

Marcella also serves on advisory boards for Embrace Race and the Hip-Hop Education Center, is affiliated with UMass Amherst’s Center of Racial Justice and Youth Engaged Research and is a current member of NASPA’s Scott Academy board and the Holyoke Children’s Museum board. Before joining Mount Holyoke, she was the founding co-director for NYU’s Global Center for Spiritual Life, where she created the first Multifaith & Spiritual Leadership minor in the Silver School of Social Work. She has two very active school-age daughters, Aaliyah, 14, and Ava, 10

Danielle McDonald, Ph.D.

Associate Vice President/Dean of Students

University of South Florida

Continuing Education Credits

This session counts for 1.0 CSAEd-CORE credit 

NASPA has been approved by the Higher Education Consortium for Student Affairs Certification to provide CE credit for Certified Student Affairs Educators (CSAEd). NASPA is solely responsible for all aspects of this program.

Guidelines for earning CE credit: 

No partial credit will be rewarded. 

Participants must also complete the feedback survey in the Online Learning Community.

Credit is available for attending the live session or viewing the on-demand recording. 

To receive CSAEd credit, attendees must complete the feedback survey that offers the certification in each session. Once you have attended all the live sessions or watched the on-demand sessions for which you would like to request credit, visit the Continuing Education (CE) website to fill out the Student Affairs Education Certification Request Form for all the sessions. All certificants must fill out one for the live session and a separate one for the on-demand sessions. 
Visit the Continued Education (CE) website to learn more regarding deadlines and receive your certificate of completion for the Virtual Conference.


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Conference Session
04/04/2024 at 2:30 PM (EDT)  |  Recorded On: 05/01/2024
04/04/2024 at 2:30 PM (EDT)  |  Recorded On: 05/01/2024 Use the link to join the Virtual Conference Session. All session links will be available ten minutes before the scheduled session. All sessions will use Zoom; to ensure the best quality of the session, it is recommended that you download the Zoom app to your device.
CSAEd CORE Feedback Survey
9 Questions
9 Questions This survey is to receive credit for the CORE category only for this session. Some sessions might have multiple categories offered for credit. All categories offered for each session are described in the "Credit Information." If the session offers more than 1 category, there will be a separate survey and certificate.
Facilitation Worksheet
Open to download resource.
Open to download resource. Use this facilitation worksheet as a tool for you and your colleagues to engage in discussion and professional development around this session. The worksheet provides a space for action items and team discussion.