NASPA Online Learning Community

Leveraging Data to Overcome Emotional Challenges in Decision-Making

Leveraging Data to Overcome Emotional Challenges in Decision-Making

Includes a Live Web Event on 04/09/2025 at 4:30 PM (EDT)

Decision-making in student affairs can be particularly challenging due to the personal ties that often accompany the work. The Decision-Making Framework (DMF) offers a structured approach with four phases to navigate complex decisions. The presenters explore updates to the DMF, focusing on using data to guide emotionally charged decisions. The presenters show how data helps reduce emotional biases for more effective decision-making by providing practical examples, including a case study from the University of Georgia’s Basic Needs initiative. 

Learning Outcomes 

1. Apply the four phases of the Decision-Making Framework (DMF) with particular attention to quality data 

2. Implement data-based strategies to recognize and reduce the impact of emotional and personal biases in decision-making

Annie Carlson Welch

Assistant to the Vice President for Student Affairs

University of Georgia

Amber Atkinson

Senior Business Intelligence Analyst

University of Georgia

Sarah Strickland

Professional Affiliate

University of Georgia

Components visible upon registration.
Continuing Education Credits

This session counts for 1.0 CSAEd-CORE credit 

NASPA has been approved by the Higher Education Consortium for Student Affairs Certification to provide CE credit for Certified Student Affairs Educators (CSAEd). NASPA is solely responsible for all aspects of this program.

Guidelines for earning CE credit: 

No partial credit will be rewarded. 

Participants must also complete the feedback survey in the Online Learning Community.

1 Credit is available for attending the live session or viewing the on-demand recording. 

To receive CSAEd credit, attendees must complete the feedback survey that offers the certification in each session. Once you have attended all the live sessions or watched the on-demand sessions for which you would like to request credit, visit the Continuing Education (CE) website to fill out the Student Affairs Education Certification Request Form for all the sessions. All certificants must fill out one for the live session and a separate one for the on-demand sessions. Visit the Continued Education (CE) website to learn more regarding deadlines and receive your certificate of completion for the Virtual Conference.

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