Preparing for Tough Conversations and How to Get the Best Out of Your Team
Since COVID forced us to work virtually and remotely, it magnified the feeling of disconnection, which created a more significant sense of loneliness. Further, it exposed weaknesses in our systems and strain on interpersonal relationships. Interpersonal conflict is inevitable in the workplace, and now that we are returning to more face-to-face interactions, conflict can also be the most challenging part of a leader’s responsibilities and can translate into poor performance and, worse, employee turnover.
Learn how avoiding difficult conversations can create a divisive work environment and pit staff against each other. If we shift our mindset toward honest, deliberated, and compassionate interactions, there is hope to develop a more civil and caring work environment. Dr. Alvarez will offer practical approaches derived from such authors as Marcus Buckingham, Taya Cohen, Brene Brown, Daniel Pink, Malcolm Gladwell, and Claude Steele.
Dr. Timothy Alvarez
President Emeritus
Otero College
Dr. Timothy Alvarez recently retired as President Emeritus from Otero College, where he served as only the 5th president. He was relentlessly focused on student engagement, minimizing systematic barriers, equity and inclusion, undergraduate research, career readiness, and mentoring. Professionally, Dr. Alvarez provided leadership to the National Association of Student Affairs Professionals (NASPA), the Association of Land Grant Universities (APLU), and the broader community. Within NASPA, he has been a regional director, NUFP regional coordinator, state membership coordinator, regional membership coordinator, conference program co-chair, case study judge, program reviewer, and board member for the James Scott Academy.
Dr. Alvarez also enjoys community involvement, as evidenced by his recent participation in the El Pomar Foundation, the Koshare Museum Board of Directors, the La Junta School District Advisory Council, and the La Junta Main Street Board.
Dr. Alvarez has been married to Lori for thirty-eight years. They have three grown children, Joshua, Jason, and Tiffany, and 5 grandsons under the age of 4.
Continuing Education Credits
NASPA has been approved by the Higher Education Consortium for Student Affairs Certification to provide CE credit for Certified Student Affairs Educators (CSAEd). NASPA is solely responsible for all aspects of this program.
Participants who view this session will be eligible for Continuing Education (CE) credits in the Core Student Affairs Educator Certification (CSAEd™) continuing education.
Guidelines for earning CE credit:
1.5 CE is awarded for attending this live session OR watching it on-demand for ONE category of Continuing Education. You can not receive more than 1.5 credit hours total.
No partial credit will be rewarded.
Participants must also complete the feedback survey in the Online Learning Community.
Reach out to virtuallearning@naspa.org for the continuing education certificate for Social Justice and Inclusion.
To receive CSAEd credit, attendees must complete the Feedback Survey in the online event offering the certification. Once the survey is completed, your Certificate of Completion will be available in the event modules. The Certificate of Completion, which will show the event and credit earnings, is available for download and/or print from the event in your Online Learning Community.
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