Taking a Systems-Wide Approach to Early Alerts at BGSU

This session was NOT recorded. Slides and facilitation guides for the live session are still available. 

The presenters will share how Bowling Green State University has transitioned from a passive early alert process to an intrusive system that leverages structural relationships between students and staff members, many of whom are NOT academic advisors. Staff members serving as Outreach Coordinators connect with students via texts, phone calls, and in-person chats to learn root causes of alerts and connect students with campus resources. Since its launch in 2021, BGSU’s early alert system has improved student retention in the target group by 5%.

Learning Outcomes:

1. Learn how BGSU reached across divisions and offices to promote a systems-wide response to early alerts.
2. Understand the whole early alert cycle at BGSU and each of our constituents' roles in making the process successful and efficient.
3. Evaluate the strengths and challenges of implementing a similar program at their college/university.

Continuing Education Credits

This session counts for 1.0 CSAEd-CORE credit 

NASPA has been approved by the Higher Education Consortium for Student Affairs Certification to provide CE credit for Certified Student Affairs Educators (CSAEd). NASPA is solely responsible for all aspects of this program.

Guidelines for earning CE credit: 

No partial credit will be rewarded. 

Credit is available for attending the live session or viewing the on-demand recording, not both. While on-demand is available to registrants for 365 days, CSAEd credits and certificates must be retrieved no longer than 60 days after the event (June 7, 2024). 

To receive CSAEd credit, attendees must complete the feedback survey that offers the certification in each session. Once you have attended all the live sessions or watched the on-demand sessions for which you would like to request credit, visit the Continuing Education (CE) website to fill out the Student Affairs Education Certification Request Form for all the sessions. All certificants must fill out one for the live session and a separate one for the on-demand sessions.  Visit the Continued Education (CE) website to learn more regarding deadlines and receive your certificate of completion for the Virtual Conference.