
Cross-Cultural Competence of Expat Teachers Working in Higher Education Institutions in the UAE
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MENASA Multaqas are one-hour member engagement sessions that create a space for student affairs professionals in the Middle East, North Africa and Southeast Asia area to engage and connect, and to build a culture of support, collaboration, innovation, research, and professional development.
During this session Mrs. Montero will be presenting her research study on the Cross-Cultural competence of expat teachers after teaching in American Universities in the UAE for least one year. The study sums up the problems they experienced due to their lack of pre-service training on cross-cultural competence and how they adapted their teaching to meet the needs of the students in a multicultural learning environment such as the one in the UAE. The findings of the study will be discussed.

Sara L. Montero
Dean of Student Affair
American University in Dubai
Mrs. Montero is an accomplished academic professional with over 28 years of experience gained in Education across universities at international level. Her professional Career started as Director of Operations at Embry Riddle Aeronautical University, where after 9 years, she decided to move back to her home country of Spain (Madrid) and took a position as Director of Operations for Suffolk University, Madrid Campus. 2 and ½ years later, Sara decided to take on a new challenge and moved to the UAE to work for the Abu Dhabi Government as Manager of Student Affairs at ADVETI, Abu Dhabi Vocational Education and Training Institutes. It was in 2019 that Sara decided to move to Dubai and joined the American University in Dubai as Dean of Student Affairs.

Georges Chedid (Moderator)
Director of the Counseling Center
American University of Kuwait
Dr. Georges Chedid holds a PhD in neuropsychology and cognitive science from the University of Montreal. He is the Director of the Counseling Center at the American University of Kuwait. Dr. Chedid has a wealth of experience leading teams of counselors and art therapists, and training professional therapists. He showed an impact on the mental health, wellbeing, and academic success of students with disabilities and mental health disorders by providing an array of high-quality services at AUK. He plays a key role in Student Affairs by contributing effectively to the organization of events and workshops at the Art Room. Dr. Chedid is a mindful leader who encourages inclusion and diversity and continually strives to enhance the quality of life for students with disabilities and mental health issues. He effectively manages and supervises the counseling center staff, clinical operations, art and music therapy rooms, budgets, and daily operations.

Omneya Badr (Moderator)
Senior Academic Advisor
Trinity Washington University
Omneya Badr, an educator and student affairs professional, gained a culturally diverse experience studying, teaching, and working in Bahrain, Qatar, Egypt, UK and the USA. Omneya is a longtime NASPA volunteer. She was the director of MENASA NASPA area 2022-2024, the 2021 and 2022 MENASA Conference chair, member of NASPA's International Symposium Committee and the International Education Knowledge Community (IEKC). She is a frequent presenter at NASPA conferences and her research interests are culturally based Academic Advising, supporting First-generation students, FYE, and cross-cultural communication. She holds an MBA from the University of Bath – UK, a Certificate of Entrepreneurial and Small Business Operation from the Academy of Arts, California - USA, and a BA in Management from the American University in Cairo - Egypt. She recently acquired a Diversity, Equity, and Inclusion in the Workplace Certificate from the University of South Florida - USA. As an educator, Omneya enjoys giving back to the profession and is interested in creating professional development opportunities and encouraging Student Affairs Professionals to research and share knowledge among counterparts around the world.