
Building Rockstar Student Affairs Teams: Mastering Communication to Overcome Professional Challenges
Includes a Live Web Event on 04/11/2025 at 3:30 PM (EDT)
Building a strong, communicative team is essential in today's ever-evolving student affairs landscape. In this session, Tihanna Louise will share proven strategies for mastering communication to create rockstar teams that tackle challenges head-on. Attendees will learn how to enhance team collaboration, overcome common barriers, and lead with confidence. Walk away with actionable tools to develop dynamic teams that not only meet but exceed the demands of the profession while fostering a culture of connection and excellence.
Learning Outcomes
1. Analyze communication challenges on teams, identifying strategies to foster collaboration. By examining real-world scenarios, they will improve their ability to diagnose gaps and apply practical solutions for better team dynamics
2. Apply communication techniques like active listening and conflict resolution to enhance team dynamics. Hands-on activities will provide tools to immediately apply to improve collaboration and problem-solving within their teams
3. Evaluate leadership practices that foster a communication-first culture, enhancing innovation and resilience. Using case studies, attendees will gain insight into how leadership behaviors shape team performance and adaptability
Continuing Education Credits
CSAED
This session counts for 1.0 CSAEd-CORE credit
NASPA has been approved by the Higher Education Consortium for Student Affairs Certification to provide CE credit for Certified Student Affairs Educators (CSAEd). NASPA is solely responsible for all aspects of this program.
Guidelines for earning CE credit:
No partial credit will be rewarded.
Participants must also complete the feedback survey in the Online Learning Community.
1 Credit is available for attending the live session or viewing the on-demand recording.
To receive CSAEd credit, attendees must complete the feedback survey that offers the certification in each session. Once you have attended all the live sessions or watched the on-demand sessions for which you would like to request credit, visit the Continuing Education (CE) website to fill out the Student Affairs Education Certification Request Form for all the sessions. All certificants must fill out one for the live session and a separate one for the on-demand sessions. Visit the Continued Education (CE) website to learn more regarding deadlines and receive your certificate of completion for the Virtual Conference.
NBCC
This session counts for 1 NBCC credit
NASPA has been approved by the National Board of Certified Counselors (NBCC) as an Approved Continuing Education Provider for live events.
Participants can receive a maximum of 13 clock hours for attending live sessions at this event. All eligible sessions are identified in the “Credit Information” tab at the top of the individual sessions. To receive credit, please complete the “Feedback Survey” found within each individual session under the “Continuing Education” section. Once the feedback surveys for all attended sessions are complete, complete this request form; a certificate documenting the number of hours of live sessions you attended will be emailed to you within two weeks of you submitting the form.
The deadline to request NBCC continuing education certificates for this event is May 12, 2025. For questions regarding continuing education, please email continuingeducation@naspa.org

Tihanna Louise
CEO/Executive Coach & Communication Consultant
Tihanna Louise Coaching & Consulting
Tihanna Louise is a transformational speaker, executive coach, and communication expert with a passion for helping leaders and teams thrive. With over 15 years of experience in leadership development, media, and corporate coaching, she specializes in teaching professionals how to harness the power of communication to drive collaboration, build trust, and create high-performing teams. Tihanna has worked with Fortune 500 leaders, student affairs professionals, and educators to develop strong, communicative teams that can navigate today’s challenges with confidence and agility. Her no-nonsense yet compassionate approach blends real-world experience with actionable strategies that empower leaders to master tough conversations, strengthen team dynamics, and foster a culture of resilience and excellence. Join Tihanna for an engaging, high-energy session where she shares the communication tools and leadership insights you need to transform your student affairs team from struggling to thriving.