MENASA Multaqas are one-hour member engagement sessions that create a space for student affairs professionals in the Middle East, North Africa and Southeast Asia area to engage and connect, and to build a culture of support, collaboration, innovation, research, and professional development.

This multaqa will be in presented in the Arabic language. Unfortunately, no translation will be provided.

The methods and foundations of providing customer service are constantly changing and intersect with many technologies and business sectors, which require more knowledge and skills in understanding the approach to managing and interacting with the Student Affairs sector with current and future students. This initiative aims to improve the best positive student relationships and experience, with a special focus on enhancing the reputation of the student affairs sector, the university, its services, and its employees alike by managing a teamwork that focuses on skills, clear and purposeful standards for the services provided, and a unique experience that meets their needs.

Work methods and relationships are constantly changing and intersect with many technologies, sectors, and cultures, which require more knowledge and skills in how to deal with situations and expected needs and the most effective ways to communicate and meet the needs of students, colleagues and business partners in order to be able to gain their trust and build long-term relationships that contribute to our success at personal and institutional level. During this training workshop, you will learn about many of these skills and guidelines that will help you to be a distinguished and more professional employee when dealing with situations and providing services during your work in the student affairs sector. It includes professional ways to explore and meet students’ needs and learn about ways to develop unconventional goals and standards built on clear and purposeful foundations related to the services we provide in the student affairs sector.