
NASPA On-demand Recordings
NASPA offers on-demand recordings for all the webinars offered throughout the year. These recordings are available for purchase and can be viewed at your leisure. Topics for the webinar range across the NASPA competencies and provide professional development from student affairs professionals. On-demand recording can be viewed by yourself or with a large group during a lunch and learn or another professional development opportunity within your department or division.
- Presentations are 60 minutes long, including the Q&A.
- Closed caption and transcript viewing are available for all webinars.
- The cost of a webinar is $79 for members; $179 for non-members.
- Institutions that want to register for 25 individuals or more will receive a 15% off coupon. Rates are based on membership.
- On-demand recordings are available for 365 days after your purchase.
Browse our available on-demand recording topics below. Click on the topic for more information, including the overview and speakers. Your on-demand purchase includes any additional resources and the presentation in PDF format.
Video-on-Demand Catalog
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Rooted in the communal learning traditions central to the cultural history of first-generation students, this webinar explores the critical role of faculty and staff engagement in student retention and persistence. By grounding research and data on faculty and staff engagement within a culturally relevant framework, this session will highlight practical applications for faculty and staff collaboration to enhance first-generation student’s academic, social, and professional development.
Student engagement is an age-old question that continues to stump higher education professionals. With changes in student trends as noted by Seemiller and Grace (2015) and more minority students attending higher education, finding culturally relevant engagement strategies that leverage the expertise of all higher education constituents is key. This webinar pays homage to the communal cultural roots of many first-generation college students as a means of creating an asset-based environment that validates students’ experiences and embraces new engagement strategies that uplift students’ collegiate experiences.
This webinar will look at the Shared Governance and Faculty Engagement Model to propose collaborative efforts that can increase student engagement to support first-generation students’ year-to-year persistence and retention. Noting research by Nunn, L. M. (2021) and Romero, Gonzalez, Clark, Ibanez & D’Anna, Hernandez (2020) this webinar will provide a look at existing data that shows the importance of implementing frameworks for collaboration.
Learning Outcomes:
Participants will:
- analyze the assets of faculty & staff through the lens of the Shared Governance and Faculty Engagement Models;
- gain a deeper understanding of how intentional engagement strategies can create inclusive, empowering environments that honor and uplift the cultural experiences of first-generation students; and
- understand current data and research that promotes the importance of collaboration among faculty and staff for student engagement.
Nancy Gonzalez Reyes
EOP STEM Counselor and Academic Success Coach
UC Santa Cruz
Nancy Gonzalez Reyes is an EOP STEM Counselor and Academic Success Coach at UC Santa Cruz, where she supports students from diverse cultural and ethnic backgrounds in navigating their academic journeys. With seven years of experience in both K–12 and higher education, Nancy is passionate about equity, access, and student empowerment. As a first-generation college graduate and daughter of immigrant parents, she is deeply committed to breaking down systemic barriers and fostering inclusive educational environments.
Nancy earned her B.A. in History and Education from UC Santa Cruz and recently completed her M.Ed. in Higher Education with a focus on Student Engagement at Pennsylvania State University. She strives to be a trusted resource and advocate for students, offering guidance and creating supportive spaces where they can thrive.
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The Crisis Management & Assessment package equips student affairs professionals with the tools, strategies, and frameworks needed to prepare for—and learn from—critical campus moments. From designing proactive crisis communications plans to building sustainable assessment practices, this eight-session bundle is your all-in-one resource to strengthen both your immediate response and long-term planning capabilities.
Designed for mid-level and senior student affairs professionals, this curated package blends actionable crisis response strategies with foundational and advanced assessment skills to help you support your campus through high-pressure moments while building a culture of continuous improvement.
Package includes access to 8 recorded sessions for 365 days, ideal for on-demand learning and team training.
Webinars Included: Are You Ready for a Crisis? Crisis Communications Planning for Mid- to Senior-Level Student Affairs Professionals, Creating and Training Crisis Teams, A Campus Mobile Crisis Team: The Right Resources at the Right Time, Creating an Assessment Calendar, Foundational Steps to Building Assessment and Capacity in Student Affairs,Using Research Participant Pools to Support Student Affairs Assessment, When the Data Hits the Fan: Handling Unexpected Assessment Results, and Campus Climate Assessment 101: Best Practices for Surveying Your Community
Webinar Package Pricing- Members: Now $99
$249($600 value) - Non-Member: Now $299
$349($800 value)
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The current attitudes and behaviors of an educational community’s student, faculty, and staff is more important than ever, especially with the increasing parallels between Title VI and Title IX. A campus climate survey and larger assessment strategy is an invaluable tool for this work. Sue Rankin, PhD, will provide an overview of understanding campus climate surveys that capture data on engagement, success, and belonging for campuses to strengthen their communities.
Susan Rankin, Ph.D.
President
Rankin Climate
Dr. Susan (Sue) Rankin retired from Pennsylvania State University in 2013, where she most recently served as an Associate Professor of Education and Associate in the Center for the Study of Higher Education. Dr. Rankin has presented and published widely on the intersections of identities and the impact of sexism, genderism, racism, and heterosexism in the academy and intercollegiate athletics. Dr. Rankin has collaborated with over 200 higher education institutions to implement campus climate assessments and develop strategic plans for social justice issues. In her advocacy work, Dr. Rankin is a founding member of the Consortium of Higher Education LGBT Resource Professionals, a network of professionals doing advocacy work for LGBT people on college campuses, and the Statewide Pennsylvania Rights Coalition, a network of individuals and organizations across the Commonwealth committed to securing and defending full civil rights for LGBT individuals.
Meredith M. Smith, JD, MS Ed
Senior Vice President
Rankin Climate
Meredith Smith spent a decade working in Title IX and nearly two decades in higher education administration overall, serving as the Title IX Coordinator for the University of Virginia and the Assistant Provost for Title IX and Clery Compliance and the Sexual Misconduct Response/Title IX Coordinator at Tulane University. Meredith is a founding member of the Administrator Researcher Campus Climate Collaborative (ARC3) and works for the Victim Rights Law Center as a Department of Justice Violence Against Women grant consultant. She has participated in the Office on Violence Against Women roundtable on sexual violence adjudication and the American Bar Association’s recommendations on college sexual assault investigation and adjudication. She contributed a chapter to Addressing Violence Against Women on College Campuses (Temple University Press, 2017). She was also a guest editor of The Society for Public Health Education’s journal Health Education & Behavior‘s 2020 journal supplement on college sexual assault policy and prevention. She is currently serving on a National Science Foundation grant on sexual misconduct climate surveys. For her work on the Tulane Sexual Misconduct Climate Survey and subsequent culture change initiatives, she was honored with a 2019 Visionary Voice Award from the National Sexual Violence Resource Center. Meredith has a BA (magna cum laude) in English-Creative Writing from Miami University, a JD from The Ohio State University, and a MS Ed in Administration and Policy from Northwestern University.
In the current socio-political climate, there is a concerning clash between government hostility towards “diversity, equity, and inclusion” (DEI) work and the increasing use of Title VI to address racial climate concerns similar to Title IX with sexual misconduct. How can schools continue the work around belonging and inclusion and stay on the right side of the ever-evolving legal and administrative lines? Campus climate assessment–quantitative surveys and qualitative assessment methods like focus groups and interviews–are an institution’s most valuable method to understand its community as well as meet compliance concerns raised by Title VI.
Campus climate refers to the prevailing atmosphere and social environment on a college or university campus. In this webinar, participants will reflect on 25 years of campus climate assessment and research, looking at how it was and continues to be influenced by scholarship, social contexts, and legislation. People will examine what was learned, where campuses are at now, and how campus climate assessments can play a role developing actions that support students, staff, and faculty in achieving academic, personal, and professional success. In understanding its population and its needs, institutions can reframe the DEI discussion by using this well-researched paradigm of increasing engagement, belonging, and retention. This assessment is only as effective as how the data is used, so this webinar will ensure that participants understand how to create action on the insights from assessment to make meaningful change for its community in terms of students, faculty, and staff well-being and persistence.
Learning Outcomes:
- Understanding of the longstanding research around campus climate assessment, what it measures, and the different means of climate assessment
- Articulate the different factors that make up the atmosphere and social environment in an educational community and what can and should be included in a meaningful assessment of campus climate
- Identify a roadmap of how to take assessment and then target its insights towards creating meaningful action for specific communities and the larger campus.
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- Non-member - $179
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Research participant pools have the ability to transform your quantitative and qualitative research and assessment work. Join us to learn about examples of successful student affairs assessment research participant pools and how to build one at your own institution.
Research participant pools are an innovative tool that student affairs assessment professionals can use to develop relationships with students. The presenters will share details about the utility of a research participant pool and share examples of research subject pools at two different universities. These two case studies will explore how to tailor a research subject pool to meet their university’s needs and encourage participants to consider how a similar program could be replicated at their university.
Learning Outcomes:
1. Identify the utility of a student affairs research participant pool.
2. Evaluate the efficacy of two different research participant pools in their institutional context.
3. Create connections between the concept of a student affairs research participant pool and the current needs of their own institution.
Chrisse Edmunds, PhD
Associate Director of the Center for the Study of Student Life
The Ohio State University
Chrisse Edmunds, PhD is an Associate Director of the Center for the Study of Student Life. Chrisse has a PhD in Sociology from The Ohio State University. She supervises research projects related to Belonging and Inclusion, Health and Well-being, and Student Engagement and Support in the Office of Student Life. Additionally, she coordinates the Buckeye Insight program–an innovative research and assessment recruitment tool that supports both quantitative and qualitative projects.
Lisa Rizzo, MS
Assessment & Research Coordinator for Student Affairs Assessment and Research
Cal Poly
Lisa Rizzo, M.S., is Cal Poly's Student Affairs Assessment and Research coordinator. She has Master of Science is in Higher Education Counseling and Student Affairs and a Bachelor of Science degree in Journalism. Lisa is an author of a maternal/infant development book and has over 20 years of transdisciplinary experience in business, journalism, research, and television production. At Cal Poly Lisa leads the HEARD qualitative market research program and coordinates the WITH US Center for Bystander Intervention.
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Strengthen your leadership and supervision skills with this curated webinar collection. Covering everything from effective hiring and team development to radical supervision models and sustainable work-life practices, this package offers practical tools for managing and supporting staff at all levels. Ideal for both new and experienced supervisors looking to lead with clarity, confidence, and care.
Empower your leadership journey with this curated collection of webinars designed to elevate your supervision practice and team management skills. Whether you're hiring, coaching, or supporting staff through complex campus dynamics, this bundle delivers real-world strategies from experienced leaders in the field.
With sessions ranging from radical supervision models to best practices in hiring, team development, and work-life integration, this package is ideal for new and seasoned supervisors alike. Explore how to foster inclusive, high-functioning teams that thrive under strong, empathetic leadership. From foundational skills to advanced tactics, you'll gain insights to manage people more effectively—and with purpose.
Package includes access to 8 recorded sessions for 365 days, ideal for on-demand learning and team training.
Webinars Include: Leading Well: The Importance of Supervisor Training and Preparation, How to Hire: An Exploration of Hiring Best Practice, What They Don’t Teach You in Graduate School: Supervising Professional Staff, Synergistic Supervision of Entry-Level SA Professionals: A Cross-Cultural Examination, Supervision Skills and Strategies: Developing Essential Skills for Successful Leaders in Student Affairs Today and in the Future, Meeting Their Needs: Identifying Your Role in Supporting and Supervising Your Unique Team, Changing the Standard: Radically Supervising Student Staff at Michigan State University, and Cultures of Integration and Balance: The Role of Supervisors in Creating Sustainable Work-life EnvironmentsWebinar Package Pricing
- Members: Now $99
$249($600 value) - Non-Member: Now $299
$349($1,400 value)
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Includes Credits
Radical supervision utilizes a blend of Intersectionality, Radical Black Love, Identity Conscious Supervision, and Sense of Belonging to holistically support student staff on a personal, institutional and societal level. We believe that participants in this webinar will redefine supervision for themselves and gain a new framework to better holistically support their supervisees.
Student staff members volunteer their time and energy to advance the needs of their higher education institutions. This means that in the ever evolving dynamics present on a college campus, student staff supervisors must be capable of providing authentic and emergent supervision for each unique team member. Our presentation offers a supervision model for creating a supervisory ecosystem for each staff member to thrive in that goes beyond relationship building and empowers the supervisor to address barriers to student staff success.
By utilizing frameworks such as the 4 Is of oppression (Internalized, Interpersonal, Institutional, and Ideological) and Dr. Tamura Lomax’s idea of Radical Black Love we invite participants to reflect on the innate dignity and worth of the students they have the privilege of working with. Through engaging in group conversations and polling, we hope participants challenge existing narratives they hold about what a supervisor is and is not. The goal of this webinar is to help participants begin the self-work necessary for moving supervision beyond being identity conscious and towards becoming actively engaged in dismantling oppression within supervision and work experiences for student staff.
Learning Outcomes:
- Name and describe the 4 I's of Oppression and discuss how they broadly manifest in the student supervisee experience at PWIs.
- Describe the differences between Identity Conscious Supervision and Radical Supervision and will be able to identify specific practices they can take to align their supervision with the principles of Radical Supervision.
- Describe the supervisory ecosystem they dream to build for their student staff members and teams.
Allysa Johnson
Assistant Director for Residence Education
Michigan State University
Allysa Johnson currently serves as an Assistant Director for Residence Education at Michigan State University. Allysa holds a Bachelor’s Degree in Early and Middle Childhood Education and a Master’s Degree in Higher Education and Student Affairs both from The Ohio State University. Allysa has an in-depth housing background, starting as a Resident Assistant and Assistant Community Director during her time as a student before becoming a live-in Community Director at 2 different types of institutions.
Allysa is passionate about creating inclusive and supportive supervision practices in and beyond university housing. With a wealth of experience supervising resident assistants, graduate staff, and full-time professionals, she has developed a dynamic approach that moves beyond identity-conscious supervision to actively address systems of oppression impacting supervisee experiences. In addition to her supervisory work, Allysa has played a key role on departmental committees focused on staff Diversity, Equity, and Inclusion curriculum planning, graduate student recruitment, selection, and training, and first-year student success programming. These experiences have shaped her practical, thoughtful approach to leadership and professional development.
Jimmy Hutchful
TRIO Academic Advisor
Michigan State University
Jimmy Hutchful is an experienced academic advisor and student success professional. He currently serves as a TRIO Academic Advisor at Michigan State University, where he supports students with academics and personal goals, while also overseeing a Peer Mentoring Program of 12 mentors and 58 student participants. His role emphasizes holistic advising, career exploration, and student success initiatives that promote a sense of belonging.
In addition to his work at Michigan State, Jimmy also served as a College Success Manager with Thrive Scholars, advising 37 first-year students across multiple institutions. He focuses on academic and socio-emotional support, helping students secure internships and navigate their college journeys. Previously, Jimmy worked as a Residence Director at Michigan State, managing a residence hall and mentoring 12 Resident Assistants. He also served as an Interim Residence Life Coordinator at Eastern Washington University, where he supervised community assistants and led initiatives to improve student retention.
Jimmy's extensive background in higher education includes roles in residential life, academic advising, and student advocacy. He has contributed to various committees and initiatives to enhance student engagement and diversity.
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A common expectation among higher education staff is to work in professional environments that foster student growth without reinforcing negative work-life sacrifices. Recent workplace technological advances on campuses and a growing awareness of employee wellness programs can be effective institution-level techniques to support employees. While selfcare initiatives are useful short-term approaches, for true culture change to occur, supervisors can more meaningfully impact their employees by applying a set of guiding principles for promoting the healthy blend of work and complex employee lives. By better understanding the true meaning of work-life integration, supervisors can provide programs, policies and education to ensure employees can bring their best selves to work while supportive employee identifies and professional health, resulting in a content and fulfilled team member. This session will provide context for supervisors to create a set of guiding principles which marry their departmental priorities, institutional objectives and individual values.
Supervisors play a critical role in shaping workplace culture, ensuring that employees can thrive professionally while maintaining a healthy work-life balance. As higher education environments become increasingly demanding and interconnected, supervisors must move beyond outdated expectations of overwork and instead develop intentional strategies that prioritize employee well-being, productivity, and retention. This session explores the key principles of work-life integration, emphasizing the importance of individual supervision, team support, and institutional advocacy in creating a sustainable, inclusive, and high-performing workplace.
Participants will gain insights into the evolving needs of today’s workforce, including the impact of health concerns, family obligations, restorative time, generational expectations, and role modeling by senior leaders. Through a combination of research-based strategies and interactive discussion, attendees will leave with a set of guiding principles to implement within their departments, ensuring that work-life integration is embedded in their supervisory practices, team management, and institutional culture.
Learning Outcomes:
1. Identify and apply at least three guiding principles for promoting a sustainable work-life integration culture within their teams, ensuring alignment with departmental priorities, institutional objectives, and employee well-being.
2. Explore how to implement effective supervision strategies that balance productivity with employee wellness, including mentoring approaches, flexible policies, and team-based support structures.
3. Develop a customized roadmap for fostering a culture of work-life integration in their department, incorporating key factors such as generational expectations, restorative time, and supervisor role modeling.
Carrie Lovelace Petr, Ph.D.
CEO & Founder
Carrie Lovelace Petr Coaching & Consulting
A seasoned executive administrator, Carrie Lovelace Petr holds a Ph.D. in Educational Leadership from the University of Nebraska-Lincoln. She trained as a certified professional and executive coach at the ICF-accredited College of Executive Coaching and is recognized as both an Associate Certified Coach from the International Coaching Federation a Board-Certified Coach by the Center for Credentialing Education.
Carrie has lived her professional career in service to higher education staff, students and faculty. Prior to founding her full-time coaching practice, Carrie served as senior student affairs officer at two institutions; throughout her career in higher education she has supervised all traditional areas in the field of student affairs. Outside of the student affairs arena, Carrie has enjoyed work as a faculty member, academic adviser and academic administrator. Of note for clients interested in their own professional growth, Carrie was the founding director of the Zenon CR Hansen Minor in Leadership Studies at Doane University and has practiced leadership development and higher education administration for more than 25 years. Partnering with long-time professionals and aspiring leaders to help them thrive and nurture their talents is her passion.
Beyond her professional life, Carrie is an avid reader and enjoys biking, craft cocktails, and storytelling. She and her husband of 25 years share a college-age daughter and Felix, the most adorable King Charles Cavalier Spaniel in the universe.
Marcella Runell, Ed.D.
Vice President for Student Life, Dean of Students
Mount Holyoke College
Dr. Marcella Runell, Vice President for Student Life Dean of Students, and Lecturer in Religion at Mount Holyoke College, is a social justice educator and author recognized nationally for her work in higher education, student wellbeing and community building. A 2024 Pillar of the Profession honoree by the National Association of Student Personnel Administrators (NASPA), Marcella has published or been featured in media such as NPR, the Boston Globe and the Chronicle of Higher Education on topics such as work life integration, intergroup dialogue, friendship and identity. Her most recent book is UnCommon Bonds: Women Reflect on Race & Friendship.
Now in her 11th year at Mount Holyoke, Marcella leads the Division of Student Life, overseeing Student Engagement (Residential Life, Student Involvement, Orientation, Community Standards, and the Be Well initiative), Community & Belonging, Health Services, Counseling, Public Safety, and Physical Education and Athletics. She has played a key role in developing programs like MoZone, Be Well, and the Living Learning Communities.
Marcella also serves on advisory boards for Embrace Race and the Hip-Hop Education Center, is affiliated with UMass Amherst’s Center of Racial Justice and Youth Engaged Research and is a current member of NASPA’s Scott Academy board and the Holyoke Children’s Museum board. Before joining Mount Holyoke, she was the founding co-director for NYU’s Global Center for Spiritual Life, where she created the first Multifaith & Spiritual Leadership minor in the Silver School of Social Work. She has two very active school-age daughters, Aaliyah, 14, and Ava, 10
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This on-demand webinar package offers a comprehensive collection of sessions focused on promoting health, safety, and well-being in higher education. Covering key topics such as student mental health, holistic well-being, sexual violence prevention, and more, these expert-led webinars provide actionable strategies to support student success and foster safer, more inclusive campus environments. Ideal for professionals dedicated to enhancing campus care systems, addressing critical student needs, and creating a culture of well-being across institutions
This on-demand webinar package offers a comprehensive collection of sessions focused on promoting health, safety, and well-being in higher education. Covering key topics such as student mental health, holistic well-being, sexual violence prevention, and more, these expert-led webinars provide actionable strategies to support student success and foster safer, more inclusive campus environments. Ideal for professionals dedicated to enhancing campus care systems, addressing critical student needs, and creating a culture of well-being across institutions.
Webinars included: Addressing Gender-Based Violence: Fundamentals, Proactively Supporting First-gen Mental Health: CSUDH Case Study, Using Artificial Intelligence to Address the College Mental Health Crisis, Heroes and Villains: Moving Beyond the Bystander Intervention Framework, Social Media as a Tool for Campus Student Wellness Assessment, Talking BITS: Addressing the Common Challenges of Today's Behavioral Intervention Teams, Reimagining Student Well-being: Leading Innovation Through Digital Interventions, A Campus Mobile Crisis Team: The Right Resources at the Right Time, Students are Hungry: Addressing Food Insecurity on Arkansas 2-Year College Campuses, Framing Mental Health Support to Increase Flourishing: An Inclusive Strategy That Can Open Doors, Increase Engagement, and Boost Student Success.
Webinar Package Pricing
- Members: Now $149
$249($790 value) - Non-Member: Now $229
$349($1790 value)
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- Members: Now $149
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Includes Credits
Component Credit Type State/Medical Type Available Credits Earned Credits CSAEd Certificate Medical CSAED-372 (CORE) LIVE 1.00 0.00 CSAEd Certificate Medical CSAED-374 (CORE) On-demand 1.00 0.00 CSAEd Certificate Medical CSAEd-373 (SJI) LIVE 1.00 0.00 CSAEd Certificate Medical CSAEd-375 (SJI) On-demand 1.00 0.00 This webinar will explore the unique challenges faced by asexual individuals regarding sexual and interpersonal violence, addressing the erasure and ostracism they often encounter within queer communities. Through a focus on visibility, inclusive practices, and advocacy, participants will gain tools to support asexual individuals in LGBTQ+ spaces and foster a more inclusive environment for all.
We will examine the unique challenges faced by asexual individuals, particularly regarding sexual and interpersonal violence. We will highlight how asexuality is often erased, or even ostracized within queer communities, leading to misconceptions and a lack of visibility that can leave survivors without adequate support. By addressing these intersections, we aim to foster a more inclusive conversation around consent, trauma, and identity, ultimately advocating for a more supportive environment for all members of the LGBTQ+ community.
Learning Outcomes
- Define asexuality, recognize prevalent misconceptions, and assess current representation in media and culture to deepen understanding of its visibility within the LGBTQ+ community.
- Understand the impact of erasure on conversations around sexual violence and interpersonal dynamics in the Ace community, exploring the unique vulnerabilities asexual individuals face.
- Identify actionable strategies to support asexual individuals in queer spaces, including inclusive language and practices, while amplifying asexual voices in advocacy to foster inclusive, supportive communities.
Stephanie Foran
Assistant Director of CARE
Kansas State University
Stephanie (Steph) Foran is theAssistant Director of CARE at Kansas State University. She is a nationally credentialed Victim Advocatethrough the National Organization for Victim Assistance (NOVA) and has over 8.5years of field experience. She received her BA in Political Science from RiderUniversity in Lawrenceville, New Jersey, and her Global MA in InternationalRelations from Webster University. Steph's areas of expertise include digitalinterpersonal violence and media literacy, and she is passionate about framinggender-based violence as a critical human rights issue.
Continuing Education Credits
Participants who complete the course will be eligible for Continuing Education (CE) credits in the Core Student Affairs Educator Certification (CSAEd™) and Social Justice and inclusion (CSAEd SJI) continuing education.
NASPA has been approved by the Higher Education Consortium for Student Affairs Certification to provide CE credit for Certified Student Affairs Educators (CSAEd). NASPA is solely responsible for all aspects of this program.
Guidelines for earning CE credit
1 CE is awarded for attending this live session OR watching it on-demand for ONE category of Continuing Education. You cannot receive more than 1 credit hour total.
No partial credit will be rewarded.
To receive CSAEd credit, attendees must complete the Feedback Survey in the online event offering the credit. Once the survey is completed, your Certificate will be available in the event modules. The Credit Certificate, which will show the event, date and credit earnings, is available for download and/or print from the event or your Dashboard on the Online Learning Community.
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Join us for a webinar on the launch and comprehensive support services of Georgia State University's Transfer and Transition Center, where you'll learn about the development process, key contributors, and strategies for guiding transfer students through academic, financial, and campus life resources. Participants will gain insights into overcoming barriers to transfer student success and leave with actionable ideas to implement on their own campuses.
In this webinar, we will explore the launch and comprehensive support services available to transfer and transition students at Georgia State University (GSU). This session will provide an in-depth examination of the efforts required to establish the Transfer and Transition Center (TTC), the key individuals involved in its development, and the pivotal role of current staff in guiding students through academic, financial aid, housing, and campus life resources.
Participants will reflect on the barriers impacting transfer student success on their own campuses while learning about the strategic development of GSU’s TTC. The session will feature insights from senior administrators who played an integral role in the Center's creation, along with evidence-based recommendations for supporting transfer student performance and outcomes.
Additionally, the webinar will highlight the meticulous processes of credit evaluation, degree audit adjustments, and major selection assistance, as well as strategic partnerships with various campus departments and external organizations, including the University Advisement Center, the Office of Academic Assistance, First Year and Transition Programs, Career Services, Study Abroad, Military Outreach, and Athletics. These collaborations ensure seamless credit transfers and successful student transitions.
The discussion will also showcase the use of technology-driven interventions such as Chatbot nudges, SmartPanda, EAB automation, and student communication tools to improve efficiency and provide transfer students with timely, relevant information. The final portion of the session will explore data-driven insights from the TTC, demonstrating how GSU identifies and mitigates institutional barriers to degree completion.
Participants will leave with actionable strategies and a reflection tool to facilitate campus conversations on supporting transfer students, ensuring they can bring back valuable insights to their respective institutions.
Learning Outcomes
- Examine the development process of GSU’s Transfer and Transition Center, including key stakeholders and implementation strategies.
- Identify common barriers to transfer student success and explore ways to mitigate these challenges on their own campuses.
- Learn about strategic partnerships within GSU and how they contribute to seamless credit transfers and student transitions.
- Explore the use of technology and automation (e.g., Chatbots, SmartPanda, EAB) to enhance communication and support for transfer students.
- Analyze preliminary data and outcomes from the Transfer and Transition Center to understand institutionally created barriers and strategies to overcome them.
- Develop actionable strategies and utilize a reflection tool to engage campus stakeholders in improving transfer student success.
Jennifer Lee
Director, Transfer and Transition Center
Georgia State University
Jennifer Lee began her higher education career in 1998 at the University of Oklahoma and joined Georgia State University in 2001. As Assistant Director in the University Advisement Center, she oversaw advising for the College of the Arts and College of Education and Human Development. Jennifer developed the UAC training manual, led office technology initiatives, and supported policy reviews, transfer equivalencies, and course demand. Currently, as Director of Student Success Engagement for the Transfer and Transition Center at GSU, Jennifer leads a team of advisors and transfer processors, ensuring smooth transitions for incoming students. She continues to manage technology and testing roles. Jennifer holds a bachelor’s degree from Old Dominion University and a master’s degree from the University of Oklahoma. Originally from Fairfax, VA, she enjoys playing tennis, volunteering at the zoo, and serving on her Sorority’s Foundation Board.
Priscilla Bell, Ph.D.
Associate Director, Incubator
National Institute for Student Success, Georgia State University
Dr. Priscilla Bell serves as the Associate Director for the NISS Incubator at Georgia State University where she oversees the development and execution of research and evaluation projects associated with the NISS. The Incubator team strives to advance the field of data-informed student success across the country through the generation and presentation of relevant, high-quality content. Priscilla worked in several student success roles prior to beginning at the NISS that focused respectively on access, transition, retention, and degree completion with a particular emphasis on supporting first-generation/low-income students. Priscilla earned her bachelor’s degree in Sociology from the University of Florida, her M.Ed in College Student Affairs from Penn State, and her Ph.D. in Schools, Society, and Culture from the University of Florida.
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The mental health of college students is at an all-time low, but focusing on mental illness puts the responsibility for support largely on campus counseling centers. Instead, this webinar will share research and programming ideas, grounded in a dual continua model of mental health, that focus on flourishing, and thus can involve a wider range of campus personnel, serve more students, and help facilitate an institutional culture of care.
As the American College Health Association (https://www.acha.org/ncha/data-results/survey-results/academic-year-2023-2024/), the Healthy Minds Network (https://healthymindsnetwork.org/wp-content/uploads/2024/09/HMS_national_report_090924.pdf), and the Association for University and College Counseling Center Directors (https://www.aucccd.org/public) report, college students are experiencing mental illness and other psychological challenges in ever-increasing numbers (ACHA, 2024; HMN, 2024; AUCCCD, 2023). Reactions to these reports often place the onus of responsibility on counseling center staff to fix the problem, while other campus personnel view the situation as outside their scope of expertise. The work of Keyes (2006; 2002) and others (Iasiello et al., 2020; Antaramian, 2015; Ross, 2015; Eklund et al., 2011; Suldo & Shaffer, 2008), however, has demonstrated that complete mental health exists along two intersecting continua, a dual continua model of mental health. Individuals fall along one continuum between the presence or absence of mental illness and simultaneously fall along a second continuum between low or high levels of mental health. While behavioral health providers are uniquely positioned to provide clinical treatment of mental illness symptoms, a much larger pool of supporters could be trained to offer interventions to boost flourishing mental health (Seligman, 2011).
This webinar will share how focusing on flourishing can excite students, faculty, staff, and administrators as they see places they could fit in a larger, full-scale promotion of mental health and support more students. It will also discuss case studies and a pilot program offered at the presenter's institution to help attendees brainstorm for their own campus contexts, build a better advocacy pitch for stakeholders, and generate more buy-in to help build an institutional culture of care.
Learning Outcomes:
- Contrast the traditional single continuum model of mental health with the newer, more comprehensive dual continua model of mental health
- Describe the prevalence of flourishing mental health among college student populations.
- Examine case studies of school-based flourishing interventions and pilot programs and their impacts on student success.
- Discuss how framing mental health efforts around flourishing promotion can increase engagement in campus-wide intervention strategies and thus serve more students.
Lisa Schrader
Distance Learning Lecturer
Middle Tennessee State University
Lisa Schrader has worked for twenty years in higher education contexts, first as a health educator, then as a student affairs director, and most recently as a faculty member in the department of Health and Human Performance at Middle Tennessee State University (MTSU).While serving as the Director of Health Promotion at MTSU, she was concerned by the growing numbers of distressed students and felt inadequate to meet their needs. This sense of inadequacy launched her search for strategies that could be used by campus administrators, students, and other stakeholders without didactic backgrounds in behavioral health. That search led to her doctoral dissertation on flourishing and positive psychology interventions and their impact on student success and psychological distress. She currently serves as on the executive committee of the Coalition for Healthy and Safe CampusCommunities (CHASCo), a statewide higher education prevention coalition in Tennessee, and she provides technical assistance to colleges and universities that lack a dedicated health promotion or prevention staff person.
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Equitable, fair, successful supervision greatly impacts the employee experience, a key indicator of employee satisfaction and retention. However, few SA staff receive formal supervision training. As our multigenerational workforce grows and new professionals enter the field, mid-level administrators are critical in building supervision strategies to meet the needs of the evolving workforce, addressing existing gaps in our supervisory competencies. Presenters will share their supervision development work, provide resources, and share some best practices.
Supervision is an essential skill, requiring ongoing learning and development, for all members of the student affairs (and higher education) organizations. The importance of inclusive, effective supervision can be seen in satisfaction, engagement, and retention rates of employees, who are directly impacted by the quality of supervision they receive. Supervision must be viewed as an investment in the employee experience in supporting today's workplace and sustaining the future of an organization. Student affairs practitioners typically lack academic or formal training in the competency of supervision. It is not often included in graduate preparatory programs and instead supervisory skills are learned on the job anecdotally through trial and error.
The division of University Life (student affairs) at George Mason University has a strong commitment to the staff experience. This commitment comes from the division's strategic commitment to organizational excellence, as evidenced by its strategic outcome of Organizational Excellence and the goal of “cultivating positive staff experiences and develop professional and technological competencies to better support evolving student growth, development, and success need.” (University Life Strategic Plan, 2020-2024, http://ulife.gmu.edu/wp-conten... ) The first strategic action under this goal is to increase employee supervision satisfaction. The overall strategy goal addresses improving the staff experience of student service practitioners through strategic actions focusing on professional development, competency development, performance evaluation, awards and recognition, as well as HR processes. With this commitment, the organization is primed to develop programs and initiatives to advance supervision competency of all staff. At a time when student affairs and higher education professionals are experiencing high levels of reported dissatisfaction, creating opportunities to improve supervision satisfaction provides a valuable return on the employee experience.
In this program, presenters will engage participants in dialogue focusing on the existing challenges of supervision in student affairs today and engage in activities to consider strategies in which to advance competency development of leaders today. Presenters will share work emerging at their home institution and share some of what was learned from a recent strategic planning exercise. With the participants, presenters will discuss the existing gaps in supervision practices including lack of assessment of supervisee developmental needs, lack of supervisor training, need for ongoing development for supervision competency development, lack of in-house professional development for both supervisor and supervisee, etc. Participants, with the presenters, will explore strategies, resources, programs, and initiatives that can be employed short- and long-term at institutions to invest in the supervisory and employee experience.
Learning Outcomes:
- Implement at least one new strategy to enhance supervision practices within their department or institution.
- Develop a plan to integrate at least one professional development initiative focused on supervision into their institution’s learning and development program.
- Evaluate available resources on supervision and team management to determine their applicability in strengthening supervisory competencies within student affairs.
Amy Snyder
Director of Staff Experience, University Life
George Mason University
Amy Snyder is a 25+ year Student Affairs professional and currently serves as Director of Staff Experience in University Life at George Mason University in Fairfax, Virginia. Amy’s portfolio includes UL HR Services, UL Professional Development, UL Central Administration, and divisional initiatives focused on the staff experience, learning and development, and workplace well-being. Amy has also served as Associate Dean of University Life, Director of Special Projects for the VPSA, Assistant Dean/Director of Student Activities, Director of Orientation and Family Programs and Services, and Interim Director of Diversity, Inclusion and Multicultural Education. Amy’s leadership work has focused on collaboratively developing more effective student transition and initiation experiences, increasing student engagement and academic success, and creating parent and family engagement and services at George Mason University 20 years ago.
Amy is a first generation college student whose mother was an immigrant educated outside of the U.S system. Amy understands the challenges students and families face in the transition to college and has made her life’s work to have a positive impact on the student experience in higher education. Amy Snyder now dedicates her work at Mason to the staff experience and professional development and preparation of graduate students to the field of student affairs and higher education. She has presented widely on topics including supervision skills and strategies, the multigenerational workforce, creating a professional development cohort program, and the Mason graduate assistant academy. Through learning and development, personal and professional enrichment and well-being and organizational health, Amy continues to contribute to the success of students and staff after 25 years in the field of student affairs.
Meeghan Milette
Associate Director of Professional Development
George Mason University
Meeghan Milette serves as the Associate Director of Professional Development in University Life at George Mason University in Fairfax, Virginia. She provides leadership to divisional professional development initiatives and signature professional development programs coordinated by the Professional Development team. Ms. Milette has a background in professional staff training, building and facilitation of professional learning experiences, collaborative programming, along with supervision and staff management. Milette is committed to enhancing professional staff experiences through her work. Professionally, Milette worked in Housing & Residence Life for over 15 years in various professional roles gaining skills and professional competency in staff management, crisis response, leadership, and training development.
Milette currently serves as a co-chair on the NASPA Mid-Level Administrator Steering Committee and has previously served on the Mid-Level Administrator Conference planning team.
Milette earned a Bachelor of Arts degree in Political Science with a focus in International Relations from the University of Rhode Island. She earned a Master of Arts in Student Affairs Administration from Michigan State University. She has presented multiple times nationally and regionally on topics that include Supervision Skills and Strategies, Professional Development Design, the Multigenerational Workforce, Graduate Assistant Experience, Second-Year Experience, Inclusive Housing Practices, Leveraging Technology in Collaborative Work Environments, amongst others.
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Includes Credits
Component Credit Type State/Medical Type Available Credits Earned Credits CSAEd Certificate Medical CSAED-361 (CORE) LIVE 1.00 0.00 CSAEd Certificate Medical CSAED-362 (CORE) On-demand 1.00 0.00 This webinar explores findings from a 2021 sexual assault climate survey highlighting the prevalence of sexual harassment among graduate and professional students, particularly by university employees, and provides actionable strategies for student affairs professionals to enhance prevention, advocacy, and support for this population.
National data consistently shows that graduate and professional students face higher rates of sexual harassment and have lower awareness of on-campus resources. This webinar will present key findings from a 2021 sexual assault climate survey conducted at a large public research institution in the Midwest, focusing specifically on graduate and professional students, who comprised 19.6% of the total sample. Findings reveal that 39% of graduate and professional students reported experiencing at least one incident of sexual harassment by a university employee since enrolling, with 45% identifying a faculty member as the perpetrator. Examining data on graduate and professional student survivors’ experiences and challenges within the campus environment offers critical insights for student affairs professionals to enhance prevention, advocacy, and response efforts.
Learning Outcomes:
- Understand the prevalence and impact of sexual harassment among graduate and professional students, including specific risks posed by university employees.
- Identify key barriers faced by graduate and professional student survivors in accessing on-campus resources and support.
- Develop evidence-based strategies to improve prevention, advocacy, and response efforts for graduate and professional student survivors within campus environments.
Jessica Henault
Program Coordinator, Culture of Respect
NASPA
Jessica Henault, MS (she/her) serves as NASPA’s program coordinator for the Culture of Respect Collective. Prior to joining NASPA, Jessica served as Kansas State University’s first violence prevention specialist, where she worked to develop and employ a university-wide violence prevention plan. Jessica is passionate about improving college campuses’ safety and well-being, earning her master’s degree in Counseling and Student Development with an emphasis in Administration. She is a current doctoral student in the Applied Family Science program at Kansas State, centering her research on prevention sciences.
Continuing Education Credits
Participants who complete the course will be eligible for Continuing Education (CE) credits in the Core Student Affairs Educator Certification (CSAEd™) continuing education.
NASPA has been approved by the Higher Education Consortium for Student Affairs Certification to provide CE credit for Certified Student Affairs Educators (CSAEd). NASPA is solely responsible for all aspects of this program.
Guidelines for earning CE credit
1 CE is awarded for attending this live session OR watching it on-demand for ONE category of Continuing Education. You cannot receive more than 1 credit hour total.
No partial credit will be rewarded.
To receive CSAEd credit, attendees must complete the Feedback Survey in the online event offering the credit. Once the survey is completed, your Certificate will be available in the event modules. The Credit Certificate, which will show the event, date and credit earnings, is available for download and/or print from the event or your Dashboard on the Online Learning Community.
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Discover the power of AI with this webinar designed to cut through the complexity and deliver practical, real-world skills. Participants will learn about user-friendly AI tools and examples, walking away equipped to enhance efficiency, communication, engagement, and assessment in their daily work.
Artificial intelligence (AI) is rapidly impacting every area of higher education and beyond. This webinar, "Cut Through the Noise: A Practical AI Workshop for Immediate Impact," simplifies the complexity of AI to provide participants with actionable insights and skills. Tailored for professionals across various roles, this session will focus on practical AI applications to streamline workflows, enhance communication, foster engagement, and improve assessment practices.
Participants will learn how user-friendly AI tools can immediately improve their efficiency at work while making a direct positive impact on students. For example, this webinar will demonstrate how to generate well-crafted emails for specific audiences, create visually engaging content, and explore more advanced uses such as prompt engineering and data analysis. Whether you are new to AI or looking to deepen your understanding, this session will equip you with the knowledge and confidence to harness AI's potential in meaningful ways.
Learning Outcomes:
- Identify and Apply AI Tools – participants will be able to identify user-friendly AI tools and describe their practical applications for enhancing efficiency, communication, engagement, and assessment in professional settings.
- Craft Effective AI Prompts – participants will learn the basics of prompt engineering, enabling them to craft effective prompts for tasks such as email drafting, content creation, and data summarization.
- Evaluate and Implement AI Strategies – participants will be equipped to evaluate AI tools for their specific needs and develop strategies to integrate these tools into their workflows, improving both their productivity and the student experience.
Michael Butcher, Ed.D.
Assistant Vice President for Student Affairs and Dean of Students
College of Coastal Georgia
Dr. Michael Butcher is the Assistant Vice President for Student Affairs and Dean of Students at the College of Coastal Georgia (CCGA), as well as the Founder and President of the Center for Artificial Intelligence. With nearly two decades of experience in higher education, Dr. Butcher is a national leader in leveraging artificial intelligence (AI) to drive organizational and educational innovation. His expertise lies in integrating advanced technologies to enhance efficiency, communication, engagement, and assessment across various industries.
Dr. Butcher holds a Bachelor’s in Information Technology, a Master’s in Public Administration, a Doctorate in Educational Leadership, and a Graduate Certificate in Artificial Intelligence Business Innovation. This interdisciplinary academic background provides a solid foundation for his deep understanding of AI and its practical applications in higher education.
Nationally recognized for his thought leadership, Dr. Butcher has delivered keynote addresses at EDUCAUSE, the Georgia Council of Human Resources (GCHR), and the Southern Association of Colleges and Employers (SoACE). He has also presented on AI ethics, accessibility, and its transformative impact on higher education at regional and national conferences, including NASPA. Most recently, he developed CCGA’s inaugural course, “Artificial Intelligence and Business Innovation,” preparing students for success in a rapidly evolving technological landscape.
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Drawing on data and practice, this webinar will contextualize the unique challenges and triumphs faced by first-generation graduate/professional students (FGGS) navigating graduate school. We offer key questions and recommendations toward fostering a more inclusive and supportive academic environment for FGGS, and guidance for crafting actionable institutional policies, practices and pedagogy that contribute to their success.
Although research has focused on first-generation undergraduate college students, the graduate journey of first-generation students now in graduate school (FGGS) is still nascent. This webinar will bridge this gap by drawing on new research on the experience of FGGS with specific implications for practice. Drawing on data from “Decoding the Academy: A Roadmap for First-generation College Students Through Graduate Education”, (https://firstgen.naspa.org/files/dmfile/2024-FGF-Decoding-the-Academy.pdf) an e-book publication with FirstGen Forward as a companion pedagogical tool, we begin by contextualizing the unique challenges and triumphs faced by FGGS navigating graduate school.
Pairing research with practice, we will also share examples of institutional efforts at the Boston University Newbury Center (https://www.bu.edu/newbury-center/) and the University of Minnesota’s First Gen Institute (https://firstgen.umn.edu/about/first-gen-institute) to demonstrate how to scaffold specific supports for first-gen students in practical ways. We offer key questions around definitions, data collection so that participants can frame the experience of FGGS at their respective institutions. Using qualitative data and examples from the field, we contextualize the lived experiences of these students and provide templates and recommendations for practice.
Participants will leave with tools to identify and examine their own practices to support FGGS at institutional, programmatic and pedagogical levels.
Learning Outcomes:
Participants will:
- understand the experience of first-gen plus graduate students;
- identify hidden curriculum and systemic barriers for first-gen graduate students; and
- be given templates for institutional efforts to support first-gen graduate students.
Maria Dykema Erb, M.Ed.
Inaugural Executive Director
Boston University Newbury Center
Maria Dykema Erb, M.Ed. is the Inaugural Executive Director of the Boston University Newbury Center which was established to foster the holistic development and success of first-generation undergraduate, graduate, and professional students. Maria has over three decades of higher education experience having worked at the University of Vermont, Elon University, Duke University, the University of North Carolina at Chapel Hill, and currently at Boston University. She has worked in a broad range of areas including Diversity, Equity, Inclusion, and Belonging; student recruitment/admissions, enrollment management, academic advising, retention, and outreach; academic dean’s office and graduate/professional school program administration; and student affairs/life.
As a proud first-generation college graduate, Maria holds a Bachelor of Science degree from the University of New Hampshire and Master of Education degree from The University of Vermont (UVM). She is past president of the FirstGen Forward – Forward Thinkers group.
Maria has shared her scholarship through numerous presentations and book chapters. She has chapters in: Know That You Are Worthy: Experiences from First-Generation College Graduates; A Handbook for Supporting Today’s Graduate Students; A Practitioner’s Guide to Supporting Graduate and Professional Students; and Fostering First Gen Success and Inclusion: A Guide for Law Schools (in press).
Rashné R. Jehangir, PhD.
Professor and Assistant Dean for Education Opportunity Program
University of Minnesota
Rashné R. Jehangir, PhD. is a learner, a scholar- practitioner and equal opportunity educator. She holds degrees from Lawrence University and two graduate degrees from the University of Minnesota where she is Professor of Higher Education and the Beck Chair of Ideas in the College of Education and Human Development at the University of Minnesota. She is also the founding Director of the First Gen Institute and was recently named the Inaugural Dean of Education Opportunity Programs at her college. She is the inaugural co-editor of the Journal of First-generation Student Success.
She spent the first decade of her career in student affairs and has strong roots in the federally funded TRIO SSS and McNair Scholars Programs which provided fertile ground for key questions in her research inquiry. Her research focuses on equity and access with specific attention to structural constraints in the academy that impact the experience of poor and working class, refugee and immigrant students, and students of color many of whom are first in their family to go to college and graduate school. Her focus on access and persistence include attention to belonging, pedagogy, and curriculum that is affirming and humanizing, and provides opportunities for career preparation and avenues to enter graduate school and student affairs.
Her scholarship is featured in several journals including Journal of College Student Development, Innovative Higher Education, Urban Education and the Journal of the First-Year Experience and Students in Transition and the Journal of Diversity in Higher Education Her book Higher Education and First-Generation College Students: Cultivating Community, Voice and Place for the New Majority was published by Palgrave Macmillan.
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This webinar is to inform Student Affairs professionals about the impact of the 2023-2024 FASFA cycle rollout, the improvements made during the 2024-2025 cycle, what future implications are for student financial aid, and how Student Affairs professionals can best support students and families through this important process.
Welcome to this informative webinar, proudly sponsored by the NASPA Public Policy Division in partnership with the National Association of Student Financial Aid Administrators (NASFAA). This session is designed to engage Student Affairs professionals with the knowledge and tools needed to navigate and support students and families through the complex and ever-evolving landscape of financial aid.
In this webinar, we will delve into the impact of the 2023-2024 FAFSA cycle rollout, exploring both the challenges and successes of the process. We will also discuss the key improvements implemented during the 2024-2025 cycle and what these changes mean for the future of student financial aid. By examining these developments, we aim to equip Student Affairs professionals with actionable insights and strategies to ensure that students and their families are well-supported through this process.
Jill Desjean
Director of Policy Analysis
NASFAA
Jill Desjean is the Director of Policy Analysis at the National Association of Student Financial Aid Administrators. In her role, Jill manages the policy analysis team, interprets federal student aid legislation and regulations for NASFAA’s members, works with NASFAA’s members to develop policy recommendations, and provides feedback to policymakers on legislative and regulatory proposals. Prior to joining NASFAA in 2016, Jill enjoyed a 20-year career in financial aid administration, having held roles in the financial aid offices at Tufts University School of Medicine, MIT, Brandeis University, and the College of the Holy Cross in Massachusetts, as well as The New School in New York City. Jill joined NASFAA in 2016 and is based in the Washington, D.C. area.
Scott Sheehan, Ed.D.
Director, Advising and Career Communities
University of Rochester
Dr. Scott Sheehan currently serves as the director of Advising and Career Communities at the Greene Center for Career Education and Connection at the University of Rochester. He is a proud alumnus of SUNY Plattsburgh, where he received a BA in History and Political Science and an MS in Student Affairs and Higher Education. Scott received his Ed.D. from the University of Rochester in Higher Education Administration. His professional interests include student well-being, the intersection of public policy and student success, and career and workforce development.
Scott is passionate about higher education public policy and educating others about the implications of federal and state policy development and implementation. He is the former Director of the Public Policy Division (PPD) at NASPA and was the youngest member of the NASPA Board of Directors in the history of the organization. Through the PPD Scott has helped create and facilitate educational opportunities for NASPA members. These educational opportunities include panel discussions among leading thought experts in campus free speech and expression, consideration of race in the admissions process, and Title IX regulations. During the 2024 NASPA Annual Conference, Scott led the team that created the first Public Policy Division Case Study Competition.
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Includes Credits
Component Credit Type State/Medical Type Available Credits Earned Credits CSAEd Certificate Medical CSAED-379 (CORE) LIVE 1.00 0.00 Examine how gender bias influences every stage of the Title IX process, from interactions with parties to decisions on investigations, sanctions, and supportive measures. This highlights the need for structural changes to ensure equitable responses to sexual assault cases.
Note: This session will only be available live and will not be recorded.
Researchers find that essentially all reports of sexual assault are credible, but the vast majority of Title IX complaints end in inaction. In this workshop, Dr. Nicole Bedera will reflect on her yearlong ethnographic study of one university’s Title IX process and explore the reasons that Title IX administrators hesitated to intervene in clear-cut cases. Specifically, this workshop will focus on the role of gender bias throughout the Title IX process, including staff interactions with complainants and respondents, expectations guiding informal resolution, assessment of evidence in investigations, sanctioning decisions, and provision of supportive measures.
Learning Outcomes:
- Define key concepts relating to gender bias in organizational settings, including “himpathy,” “credibility deficit,” “credibility surplus,” and “orchestrated complexity”
- Develop a framework for distinguishing between relevant and irrelevant evidence
- Assess gender bias in hypothetical Title IX scenarios
Nicole Bedera
Researcher and Consultant
Nicole Bedera, Ph.D. is a sociologist and author of the book On the Wrong Side: How Universities Protect Perpetrators and Betray Survivors of Sexual Violence. Her research focuses on how our social structures contribute to survivors’ trauma and make sexual violence more likely to occur in the future. Her scholarship has been featured in many popular outlets, including The New York Times, NPR, The Chronicle of Higher Education, and Teen Vogue. Nicole puts her work into practice as an Affiliated Educator at the Center for Institutional Courage and as a co-founder of Beyond Compliance Consulting.
Continuing Education Credits
Participants who complete the course will be eligible for Continuing Education (CE) credits in the Core Student Affairs Educator Certification (CSAEd™) continuing education. This session will only be available live and will not be recorded, so credit will not be available for on-demand viewing of this event.
NASPA has been approved by the Higher Education Consortium for Student Affairs Certification to provide CE credit for Certified Student Affairs Educators (CSAEd). NASPA is solely responsible for all aspects of this program.
Guidelines for earning CE credit
1 CE is awarded for attending this live session for ONE category of Continuing Education. You cannot receive more than 1 credit hour total.
No partial credit will be rewarded.
To receive CSAEd credit, attendees must complete the Feedback Survey in the online event offering the credit. Once the survey is completed, your Certificate will be available in the event modules. The Credit Certificate, which will show the event, date and credit earnings, is available for download and/or print from the event or your Dashboard on the Online Learning Community.
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The College of Education & Human Development at Texas A&M University established the Marilyn Kent Byrne Student Success Center in 2007 to support the academic, personal, and professional growth of students. In this session you will learn about the myriad resources, student programs and how the Byrne Center team collaborates with stakeholders both on and off campus to support students during their undergraduate journey.
The goal of this presentation is to support professionals as they develop Student Success Centers and the policies and programming that are implemented within these centers to support students at their respective institutions.
To address the current challenges in higher education, it is imperative that colleges and universities undertake a cultural and structural shift devoted to becoming “student ready.” (White, 2016) These challenges include declines in enrollment across all sectors of higher education (National Student Clearing House Research Center, 2019); an increase in first year students required to take remedial education (Jimenez et al., 2016); and students needing greater levels of socio-emotional support to increase student achievement (jones & Khan, 2017). Research indicates that collaboration between academic affairs and student affairs supports student learning and success (Frost et al., 2010; Kezar, 2001; Kuh, 1996; Love & Love, 1995; Nesheim et al., 2007). Effective collaborations can manifest in a variety of ways, such as residential learning communities (Brower & Inkelas, 2010), assessment (Banta & Kuh, 1998), and new student orientation (Kezar, 2001). These collective ideas can be a part of Student Success Centers that support the retention, and persistence of students within an individual college at a university or as a student success center that supports all students at an institution. The presenters will share their current work and best practices along with barriers.
The Marilyn Kent Byrne Student Success Center’s personnel, resources & programming available, technology, and key partnerships on and off campus will also be discussed.
Finally, we will have a discussion on the growing field of “Student Success” within higher education and how this term closely aligns with Student Success Centers.
Learning Outcomes:
- Learn key programming and resources that can be a part of a student success center.
- Learn about partnerships between student affairs, academic affairs and community stakeholders to support student success on their campus.
- Learn budget opportunities to start a student success center.
Kelley O’Neal
Executive Director, Marilyn Kent Byrne Student Success Center
Texas A&M University
As the Executive Director of the Marilyn Kent Byrne Student Success Center for the College of Education & Human Development at Texas A&M University, Kelley leads all retention and persistence efforts for the close to 5,000 undergraduate students enrolled in CEHD. This includes leading the programming for students on academic probation, first-generation student programming, and programming to support the leadership development of students within the college. With experience working with first-gen students and minoritized populations at a two-time ASPEN Award finalist HSI community college, a small private HSI institution, and now at a large Tier I Research Institution he has been involved in creating and implementing multiple programs to support students holistically. Kelley is a current doctoral student, the past Chair of the Advocacy Group for FirstGen Forward (NASPA - Center For First-Generation Student Success), the Co-creator of the Black First-gen Collective, and the Co-Chair for Professional Development for the NASPA Knowledge Community Student Affairs Partnering with Academic Affairs.
Dr. Joseph Sanchez
Program Manager
Texas A&M University
Dr. Joseph Sanchez was born and raised in San Antonio, Texas. He earned his Bachelor’s degree from Texas A&M-San Antonio, followed by a Master’s degree in Adult Education from Texas A&M-College Station, and an Ed.D. in Developmental Education Administration from Sam Houston State University. A third-generation educator, Dr. Sanchez has dedicated the past 14 years to higher education, contributing to enrollment management, recruitment, advising, and student success. Currently, he serves as the Program Manager for the Byrne Student Success Center, overseeing learning communities and academic coaching initiatives within the College of Education & Human Development. Dr. Sanchez is also a proud father of three daughters: Cecilia, Juliana, and Liliana.
Victor Castillo
Assistant Director Student Services
Texas A&M University
Victor Alfonso Castillo joined CEHD as the Assistant Director for the Byrne Student Success Center in September 2024. Born and raised in Bryan/College Station, TX, Victor earned his Bachelor of Arts in Communication from Texas A&M University (TAMU). After completing his undergraduate degree, he spent about ten years advising and managing programs for first-generation and low-income students in multiple roles at TAMU. During this time, he also earned a Master of Science in Educational Administration in Higher Education from TAMU. Victor is passionate about working with first-generation and low-income students because he identifies with their experiences. He draws on his own background to guide his students, helping them navigate their educational journey in ways he himself had to. My primary role is to support and promote student success both inside and outside of the classroom.
Therese Wales
Administrative Coordinator & Student Success Advocate
Texas A&M University
Therese Wales earned her Bachelor of Science in Agricultural Communication and Journalism from Texas A&M University in 2022. As an undergraduate student, she worked in Development as an Administrative Intern and Program Aide. She has planned and coordinated many large events for the College of Liberal Arts and the School of Veterinary Medicine and Biomedical Sciences at Texas A&M. She now acts as the Administrative Coordinator and Student Success Advocate for the Byrne Student Success Center.
Destiny Andrews
Graduate Assistant - Byrne Student Success Center
Texas A&M University
Destiny Andrews transferred from a community college, Temple College before earning a BS degree in Psychology from Texas A&M University. She received her Master’s in Adult and Higher Education from University of Houston-Victoria. She has worked in higher education for approximately 7 years with professional experience in scholarships and financial aid, recruitment & onboarding, advising & academic coaching, and worked as a Development Coordinator in the Foundation at the College of the Mainland. Her journey has now brought her back to Texas A&M University as she is currently working towards her PhD in Higher Education Administration and holds a graduate assistantship in the Byrne Student Success Center. “I have served in many different roles carrying one common goal, being of service to students."
Joycelyn Anderson
Professional Counselor IV
Texas A&M University
Joycelyn Anderson, LPC-S, NCC, serves as the Embedded Professional Counselor IV in the Byrne Student Success Center. Joycelyn approaches therapeutic individual and group counseling from a multifaceted viewpoint, being both gentle and passionate when working with emerging adults at Texas A&M University. Her clinical interests include interpersonal awareness, holistic personal growth/identity development, self-worth/self-esteem, and performance issues. Understanding the competitive nature of credentialing examinations and the pressure applicants face, Joycelyn employs a behavioral blend of solution-focused brief, cognitive behavioral therapeutic approaches. She is dedicated to creating a positive, safe environment for all Aggies.
Her research focuses on examining active help-seeking behavior in first-generation college students, the experiences and outcomes of first-generation students, networking institutional resources for strengthened mental health support of college students, and organizational leadership within embedded mental health university counseling settings.
A proud first-generation college graduate, Joycelyn is pursuing a Doctor of Education in Organizational Leadership at South College and has earned an M.A. in Professional Counseling, an M.A. in School Counseling from Amberton University, and a B.M.E. from Alcorn State University. She has completed clinical training in Counselor Supervision and has served as a doctoral internship administrative group supervisor.
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We have entered a turbulent time of free speech, expression, association and advocacy on campus. From the Black Lives Matter movement in the summer of 2020 to the protests since October 7, 2023, campuses have become ground zero for major free expression controversies. We have entered a turbulent time of free speech, expression, association and advocacy on campus. From the BLM movement in the summer of 2020 to the protests since October 7, 2023, campuses have become ground zero for major free expression controversies. Have modern colleges adopted or been forced into the role of “referee” in the marketplace of ideas? Many ideas will also have dedicated advocacy efforts associated with them; there is no reason to believe the market of ideas will be free from conflict. How will modern colleges manage the dynamics of free expression and advocacy in today's political climate? Where does academic freedom fit into the calculus of managing expression on the contemporary campus? What important lessons about free speech and advocacy do we need to teach this generation of learners? A major takeaway of this webinar will be how to focus on places and spaces as much as speakers and ideas. Join Professor Lake for this 90-minute webinaras he discusses the frontiers of free expression on American college campuses.
We have entered a turbulent time of free speech, expression, association, and advocacy on campus. From the Black Live Matter movement in the summer of 2020 to the protests since October 7, 2023, campuses have become ground zero for major free expression controversies. Have modern colleges adopted or been forced into the role of “referee” in the marketplace of ideas? Many ideas will also have dedicated advocacy efforts associated with them; there is no reason to believe the market of ideas will be free from conflict. How will modern colleges manage the dynamics of free expression and advocacy in today's political climate? Where does academic freedom fit into the calculus of managing expression on the contemporary campus? What important lessons about free speech and advocacy do we need to teach this generation of learners? A major takeaway of this webinar will be how to focus on places and spaces as much as speakers and ideas. Join Professor Lake for this 90-minute webinar as he discusses the frontiers of free expression on American college campuses.
Learning Outcomes
- Understanding the political climate around free speech and academic freedom
- Articulate the laws around free speech and expression for departments and partners on campus and in your current role.
Peter Lake
Professor of Law; Director of the Center for Excellence in Higher Education Law and Policy
Stetson University
Peter Lake is a professor of law, Charles A. Dana Chair, and the Director of the Center for Excellence in Higher Education Law and Policy at Stetson University College of Law. He has spent 30 years in the classroom teaching law students and served as Stetson’s interim director of Title IX compliance in 2015. He is an internationally-recognized expert on higher education law and policy. He has been quoted or referred to in hundreds of newspapers and court opinions throughout the United States, including the Supreme Courts of California and Massachusetts in 2018. Professor Lake, an award-winning academic, has authored numerous law review articles, books, and other publications. Professor Lake is a highly sought-after speaker, and he has served as a presenter or keynote speaker at several hundred international, national, regional, and local meetings. He has trained thousands of campus personnel on student safety and other issues, including student mental health, alcohol and drug abuse, Title IX and sex discrimination, and First Amendment issues. Professor Lake is a graduate of Harvard College and Harvard Law School and serves as a Senior Higher Education Consulting Attorney at the law firm of Steptoe & Johnson PLLC.
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The Drugs-Free Schools and Communities Act (DFSCA) originally written to enforce drug laws, offers a contribution to and an opportunity for investment in substance misuse prevention efforts. Through the biennial report, institutions are required to review and report on all prevention and response efforts conducted on their campus. Representatives from different types of institutions will report on their processes, successes and challenges. Plus, earn CASEd Continuing Education Credit.
The Drugs-Free Schools and Communities Act (DFSCA) originally written to enforce drug laws, offers a contribution to and an opportunity for investment in substance misuse prevention efforts. Through the biennial report, institutions are required to review and report on all prevention and response efforts conducted on their campus. Representatives from different types of institutions will report on their processes, successes and challenges.
Learning Outcomes
- Describe the DFSCA and the requirements of the Biennial Review
- Identify and apply tools or steps to the development of their DFSCA biennial report.
- Understand the value and leverage the DFSCA biennial report has towards prevention efforts of alcohol and other drugs misuse.
Plus, earn CASEd Continuing Education Credit.
Eric Davidson
Executive Director, Health and Counseling Services
Eastern Illinois University
Haley Mangette
Assistant Director of Student Success for Wellness
Kalamazoo College
Elizabeth Peeler
Associate Director of the Center for Student Wellbeing
Emory University
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Includes Credits
Component Credit Type State/Medical Type Available Credits Earned Credits CSAEd Certificate Medical CSAED-368 (CORE) On-demand 1.00 0.00 CSAEd Certificate Medical CSAEd-FSL-42 On-demand 1.00 0.00 CSAEd Certificate Medical CSAEd-SC-108 On-demand 1.00 0.00 The Spectrum of Hazing was developed by StopHazing researchers as both a visual and a hazing prevention tool to depict the inverse relationship between recognition and frequency of hazing behaviors. Hazing behaviors are provisionally categorized as “intimidation,” “harassment,” and “violent” hazing and these are associated with frequency and recognition of the behavior. The presenters will share about the research basis and development of the Spectrum, predictive data about students experiencing hazing, how the Spectrum is used as a framework for ongoing research projects, and ways to use the Spectrum as a hazing prevention tool to help students and other stakeholders understand and identify normalized, frequently occurring forms of hazing.
The Spectrum of Hazing was developed by StopHazing researchers as both a visual and a hazing prevention tool to depict the inverse relationship between recognition and frequency of hazing behaviors. Hazing behaviors are provisionally categorized as “intimidation,” “harassment,” and “violent” hazing and these are associated with frequency and recognition of the behavior. The presenters will share about the research basis and development of the Spectrum, predictive data about students experiencing hazing, how the Spectrum is used as a framework for ongoing research projects, and ways to use the Spectrum as a hazing prevention tool to help students and other stakeholders understand and identify normalized, frequently occurring forms of hazing.
Learning Outcomes:
- Gain familiarity with the topic of hazing and its prevention.
- Become familiar with the Spectrum of Hazing and its research basis.
- Learn how to use the Spectrum of Hazing in campus hazing prevention initiatives.
Elizabeth J. Allan
Director
StopHazing
Elizabeth J. Allan, Ph.D., is Professor and Program Coordinator of Higher Education at the University of Maine and Director of StopHazing. Dr. Allan was the Principal Investigator for the National Study of Student Hazing (2008) and is currently directing the national Hazing Prevention Consortium (2012 – present) – a collaborative research-to-practice initiative of universities working to shift campus culture and build an evidence base for hazing prevention. An experienced researcher, Allan’s scholarship focuses on campus cultures and climates, including studies about campus diversity, equity, student engagement, and hazing in the context of higher education. She has authored three books and more than 30 research-based articles. Her award-winning scholarship has been featured in premiere journals including the Harvard Educational Review, The Journal of Higher Education, The Review of Higher Education, Innovative Higher Education,The International Journal of Adolescent Medicine and Health, Qualitative Studies in Education, and the Journal of Interpersonal Violence
Megan DeShon-Runge
Hazing Database and Outreach Coordinator
StopHazing
Megan DeShon-Runge is the Hazing Database and Outreach Coordinator for StopHazing. In this role, Megan supports the development and sustainability of HazingInfo.org, a database dedicated to creating transparency about hazing incidents. She also develops resources and training and leads communications and outreach efforts regarding the database. Megan graduated from the University of Missouri with a B.A. in Psychology in 2009 and has since been working in Higher Education. Over the course of her career, Megan has held roles in Residential Life, Athletics, Student Engagement, and Fraternity & Sorority Life giving her vast experiences that influence the multi-faceted lens through which she views hazing prevention.
Devin Franklin
Doctoral Research Fellow
StopHazing
Devin Franklin, M.Ed. is the Doctoral Research Fellow for StopHazing and a Ph.D. student at the University of Maine. She engages in hazing prevention research, aids in resource development, and facilitates leadership development trainings. Devin earned her B.S. in Finance from the University of Alabama in 2021 and her M.Ed. in Student Development in Higher Education from the University of Maine in 2023. She served as a Research-to-Practice intern for StopHazing prior to transitioning to her current role. Devin continues to advocate for evidence-based hazing prevention, ethical leadership development, and the creation of more inclusive campus communities
Meredith Stewart
Operations Manager
StopHazing
Meredith Stewart, M.Ed., is the Operations Manager for StopHazing. In this role, she works to support StopHazing’s mission by cultivating partnerships with professional organizations, scholars, practitioners, policy advocates, and others committed to violence prevention. She oversees and manages StopHazing’s operations including programs and trainings, the expansion of StopHazing’s data-driven resources and trainings for hazing prevention; policy-related initiatives, and other activities of the Hazing Prevention Consortium (HPC), a signature research-to-practice project led by StopHazing. Meredith completed her B.S. degree in Secondary Education from the University of Maine, and later also completed her M.Ed. in Student Development in Higher Education from the University of Maine. During her graduate studies, she interned for StopHazing as a Research Assistant and upon graduation transitioned to a full-time role.
Guidelines for earning CE credit:
1 CSAEd Core, 1 CSAEd-FSL, or 1 CSAEd-SC CEs are awarded for completing this course. Completion includes watching the on-demand recording and completing the Feedback Survey.
No partial credit will be awarded; full completion is required.
To receive CSAEd credit, attendees must complete the Feedback Survey in the online event offering the certification. Once the survey is completed, your Certificate will be available in the event modules. The Certificate of Completion, which will show the event and credit earnings, is available for download and/or print from the event in your Online Learning Community.
NASPA has been approved by the Higher Education Consortium for Student Affairs Certification to provide CE credit for Certified Student Affairs Educators (CSAEd). NASPA is solely responsible for all aspects of this program.
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Component Credit Type State/Medical Type Available Credits Earned Credits CSAEd Certificate Medical CSAED-342 (CORE) LIVE 1.00 0.00 CSAEd Certificate Medical CSAED-343 (CORE) On-demand 1.00 0.00 There is growing recognition that drivers involved in fatal crashes are often engaged in multiple risky behaviors – not wearing a seat belt, speeding, distraction, and driving impaired. This webinar highlights a research project sponsored by the Traffic Safety Culture Pooled Fund to understand factors associated with multiple risky driving behaviors and develop and test a brief intervention to reduce these multiple risky driving behaviors and improve overall driving safety.
There is growing recognition that drivers involved in fatal crashes are often engaged in multiple risky behaviors – not wearing a seat belt, speeding, distraction, and driving impaired. This webinar highlights a research project sponsored by the Traffic Safety Culture Pooled Fund to understand factors associated with multiple risky driving behaviors and develop and test a brief intervention to reduce these multiple risky driving behaviors and improve overall driving safety.
Learning Outcomes
- Learn about the factors associated with multiple risky driving behaviors like impulsivity and risk perceptions
- Analyze results from a randomized control trial to reduce multiple risky driving behaviors in young adults
- Understand the skills young adults can grow and strategies they can use to reduce the harms related to engaging in multiple risky driving behaviors
Plus, earn CASEd Continuing Education Credit.
Kari Finley
Director and Research Scholar, Center for Health and Safety Culture
Montana State University
Dr. Kari Finley is a Research Scholar and the Director of the Center for Health and Safety Culture. Dr. Finley holds a Ph.D. in Human Services from Walden University and a master’s degree in Social Work (M.S.W.) from Colorado State University. At the Center, Dr. Finley’s key roles include research, scientific writing, and tool development, and she is a principal investigator for multiple projects.
As a Licensed Clinical Social Worker, Dr. Finley’s previous clinical experience in the mental health and addiction fields brings expertise in behavior change to research projects that seek to make a difference at the national, state, and community level on issues including substance misuse, child maltreatment, and traffic safety. She is a contributing author in the book: Traffic Safety Culture: Theory, Foundation, and Application, and is a published author in multiple academic journals. Dr. Finley has been a keynote speaker and has presented at national and international conferences.
Guidelines for earning CE credit:
1 CSAEd Core CEs are awarded for completing this course. Completion includes attending the live session or watching the on-demand recording and completing the Feedback Survey.
No partial credit will be awarded; full completion is required.
To receive CSAEd credit, attendees must complete the Feedback Survey in the online event offering the certification. Once the survey is completed, your Certificate will be available in the event modules. The Certificate of Completion, which will show the event and credit earnings, is available for download and/or print from the event in your Online Learning Community.
NASPA has been approved by the Higher Education Consortium for Student Affairs Certification to provide CE credit for Certified Student Affairs Educators (CSAEd). NASPA is solely responsible for all aspects of this program.
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Despite efforts to create safer campuses, rates of sexual violence remain consistent. First-generation college students are 1.3 times more likely to experience such incidents and are less likely to report them due to unique challenges. Join NASPA’s Culture of Respect Collective to learn trauma-informed best practices and enhance support and prevention initiatives for first-generation student survivors.
Despite higher education institutions' efforts to create safer campuses, rates of sexual violence remain consistent. First-generation college students are 1.3 times more likely to experience sexual violence compared to their peers and are less likely to report their assaults to on-campus resources. This is due to a lack of knowledge about available support, the absence of a knowledgeable support system to navigate the complex Title IX process, and other unique challenges. The increased risk for victimization, underreporting, and additional support barriers can significantly negatively impact first-generation students’ academic performance and overall well-being. This ongoing research highlights the critical need for all student affairs professionals to be equipped with the knowledge and resources necessary to properly respond to disclosures of sexual violence.
NASPA’s Culture of Respect collaborates with educational institutions nationwide to end sexual violence through ongoing, expansive organizational change. During this webinar, Culture of Respect staff will engage participants in conversations to lead to a better understanding of the realities of sexual violence and its pervasive impact on survivors. Using case scenarios, a game-based learning platform, and discussion prompts, participants will recognize various trauma-informed best practices for interacting with students and identify ways to increase their involvement in on-campus sexual violence prevention initiatives. Together, we can strengthen our support services for first-generation student survivors and make our campuses safer, more accessible, and equitable for all.
Learning Outcomes:
Participants will:
- Understand the short and long term consequences of sexual violence
- Recognize the different trauma-informed best practice principles
- Identify three ways to become more involved in sexual violence prevention and response on their college or university campus
Jessica Henault
Program Coordinator for NASPA's Culture of Respect Collective
NASPA - Student Affairs Administrators in Higher Education
Jessica Henault, MS (she/her) is NASPA’s program coordinator for the Culture of Respect Collective. Before joining NASPA, Jessica was Kansas State University’s first violence prevention specialist, where she developed and implemented a university-wide violence prevention plan. She is passionate about improving the safety and well-being of college campuses and holds a master’s degree in Counseling and Student Development. Currently, Jessica is a doctoral student at Kansas State University studying Prevention Sciences, focusing her research on the intersection of sexuality, sexual agency, and political resistance within erotic fanfiction.
Nancy Gonzalez Reyes
EOP STEM Counselor and Academic Success Coach
UC Santa Cruz
Nancy Gonzalez Reyes is an EOP STEM Counselor and Academic Success Coach at UC Santa Cruz, where she supports students from diverse cultural and ethnic backgrounds in navigating their academic journeys. With seven years of experience in both K–12 and higher education, Nancy is passionate about equity, access, and student empowerment. As a first-generation college graduate and daughter of immigrant parents, she is deeply committed to breaking down systemic barriers and fostering inclusive educational environments.
Nancy earned her B.A. in History and Education from UC Santa Cruz and recently completed her M.Ed. in Higher Education with a focus on Student Engagement at Pennsylvania State University. She strives to be a trusted resource and advocate for students, offering guidance and creating supportive spaces where they can thrive.
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- Understand the short and long term consequences of sexual violence
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Colleges continue to shift how they place students into entry-level courses. Based on findings from a national study of 15 broad-access institutions, this webinar will share new innovations in placement practices as well as strategies to use placement reform to spur larger, equity-forward institutional transformation.
For over a decade, colleges and universities have shifted how they place students into gateway courses in order to address inequitable placement, progression, and completion rates. While alternative methods like Multiple Measures Assessment have improved early academic momentum for many students, they have not yet fully removed systematic barriers to equitable access to first-level college courses nor have they closed equity gaps in early student outcomes such as course completion and progression (Hu et al., 2019; Barnett et al., 2020).
One possible reason for the muted impacts of these widely-used placement approaches is that, in many instances, they are stand-alone technical changes rather than broader interrogations of inequitable and racialized structures and practices. However, a new generation of placement reforms moves beyond tweaking existing systems toward using placement reform as a means for shifting advising, teaching, and student support towards more equitable practices and structures. This webinar will share findings from a national study, funded by the Ascendium Education Group, that explores evolutions and innovations in placement practices and how institutions are engaged in placement-as-transformation—using those innovations as a lever for broader, student-focused change.
Learning Outcomes:
Participants will:
- gain an enhanced understanding of new placement approaches and their potential to encourage placement-as-transformation;
- learn about strategies to engage in placement-as-transformation in order to shift campus structures, practices, and cultures towards more equitable support for racially-minoritized, first-generation, and low-income learners; and
- be empowered to initiate discussions and implement innovative placement-as-transformation practices on their own campuses, fostering more inclusive and equitable educational environments.
Suzanne Lyons, Ph.D.
Senior Consultant
Phase Two Advisory
Suzanne is a social justice and systems-focused social worker and educator with twenty years of experience spanning K-12, public and private colleges, and nonprofits. Through her work, she aims to build bridges between researchers, policymakers, and practitioners to enhance student success.
A first-generation, low-income college graduate, Suzanne has dedicated her career to advancing programs, policies, and multi-sector partnerships across the K-20 pipeline to promote college access and attainment. She has worked with nationally recognized programs including The Posse Foundation, TRIO, and Promise scholarships and has led private and federal grants geared toward systems-level changes in high schools and at Hispanic-serving community colleges.
Suzanne holds a bachelor's degree in psychology and Spanish from the University of Notre Dame, a master's degree in social work from the University of Pennsylvania, and a Ph.D. in higher and postsecondary education from New York University, where she was a doctoral fellow and program associate at the Steinhardt Institute for Higher Education Policy. Her doctoral research focused on how performance in dual enrollment coursework could be leveraged as a predictor of college readiness for policy purposes.
Suzanne supports Phase Two Advisory's national research on transformative, equity-forward developmental placement approaches as well as our Holistic Student Support Implementation Network in California.
Melinda Mechur Karp, Ph.D.
Founder & Principal
Phase Two Advisory
Dr. Melinda Mechur Karp is a nationally recognized expert on improving students’ transitions to college and supporting them once there. She founded Phase Two Advisory after nearly twenty years conducting research and working with colleges on education reform as Assistant Director at the Community College Research Center, Teachers College, Columbia University. The proud granddaughter of refugees, Melinda works with national and institutional leaders, campus-based faculty and staff, and philanthropists to ensure that all individuals have the opportunity to realize the intergenerational mobility higher education provides. She frequently writes, speaks, and comments on education reform at professional meetings, in the media, and in academic forums.
Melinda holds a BS in human development and family studies from Cornell University; and both an MA and a PhD in sociology and education from Columbia University. She chairs the Effective Advising Practice Guide Panel for the Institute on Education Science’s What Works Clearinghouse, and she is a member of the inaugural editorial team for the Journal of Postsecondary Student Success.
Bobby Pace, Ph.D.
Vice President of Academic Success
Community College of Aurora
Dr. Pace serves as the vice president of academic success at the Community College of Aurora (CCA), where he has served in a variety of capacities since 2008. Dr. Pace served as adjunct, faculty, chair, and dean before being named VP in 2021. During his tenure, he led his college’s first comprehensive academic program review with the faculty and chairs—selecting 30 programs for sunsetting and reinvestment of those resources into program revitalization and new program development. Under his leadership, CCA has launched four new engineering degrees and secured $2.5 million dollars from the state to begin a school of nursing as well as launch new pathways in behavioral health.
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This session will help participants recognize how higher education jargon and acronyms can create barriers for first-generation college students and families and provide strategies for recalibrating communication.
College knowledge consists of the information and resources students need to navigate the higher education system. One distinct aspect of college knowledge is the language and acronyms that institutions use to create their own jargon (e.g., Ardoin, 2018; Ardoin, 2021—see Critical Conversation Six; Jarvis, 2019). Utilizing research data and case studies, the presenter will explore the ways jargon influences college access and success for first-generation college students and families. She will discuss how jargon shows up in and shapes student matriculation and transition; creates barriers and challenges during campus experiences; and influences persistence and completion. The presenter will offer suggestions for managing jargon use and continuing to learn about these topics.
Learning Outcomes:
Participants will:
- discover how college knowledge and institutional jargon can be an access and success challenge, particularly for first-generation college students;
- examine jargon examples through research, data, and case studies; and
- determine steps to reduce jargon and broaden language and communication to be more inclusive of all students and campus community members.
Maria Dykema Erb, M.Ed.
Inaugural Executive Director
Boston University Newbury Center
Maria Dykema Erb, M.Ed. is the Inaugural Executive Director of the Boston University Newbury Center which was established to foster the holistic development and success of first-generation undergraduate, graduate, and professional students. Maria has over three decades of higher education experience having worked at the University of Vermont, Elon University, Duke University, the University of North Carolina at Chapel Hill, and currently at Boston University. She has worked in a broad range of areas including Diversity, Equity, Inclusion, and Belonging; student recruitment/admissions, enrollment management, academic advising, retention, and outreach; academic dean’s office and graduate/professional school program administration; and student affairs/life.
As a proud first-generation college graduate, Maria holds a Bachelor of Science degree from the University of New Hampshire and Master of Education degree from The University of Vermont (UVM). She is past president of the FirstGen Forward – Forward Thinkers group.
Maria has shared her scholarship through numerous presentations and book chapters. She has chapters in: Know That You Are Worthy: Experiences from First-Generation College Graduates; A Handbook for Supporting Today’s Graduate Students; A Practitioner’s Guide to Supporting Graduate and Professional Students; and Fostering First Gen Success and Inclusion: A Guide for Law Schools (in press).
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UPCOMING WEBINARS
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Includes a Live Web Event on 10/30/2025 at 4:00 PM (EDT)
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Includes a Live Web Event on 10/27/2025 at 4:00 PM (EDT)
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Includes a Live Web Event on 10/24/2025 at 3:00 PM (EDT)
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Includes a Live Web Event on 10/24/2025 at 2:00 PM (EDT)
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Includes a Live Web Event on 10/24/2025 at 10:00 AM (EDT)
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