
Why Saying No is Sometimes Best: Making Sense of Policy in your Student-Centered Role
Recorded On: 10/09/2023
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Student affairs and higher education professionals have a duty to understand, interpret, and enforce departmental, institutional, state, or federal policies. Policies are usually created from a place of problem-solving; however, policies within the system can sometimes limit autonomy and maintain the status quo. As professionals committed to advancing racial/social justice, the role of a policy administrator can create ethical dilemmas.
In this webinar, we will work through the dichotomies of the student affairs professional in relation to policy, taking it from the realm of written words to enactment in the real world by individuals. We will also examine how our own personal values, experiences, and relationships influence policy interpretation and examine how certain regimes of policies can support existing inequities and hierarchies in higher education.
Learning Outcomes: (At least two to three bullet-style points that participants will take away from your presentation.)
After this session, participants will be able to:
- Understand how policies are developed
- Reflect on the ethical dilemmas that can arise from policies in a student affairs practice
- Impact of circumventing or selective implementation of policy
- How to advocate for policy change or exceptions

Antoinette Curl
Executive Director of Academic Advising
Texas A&M University-San Antonio
Antoinette Curl has nearly twenty years of experience in leadership roles across public and private institutions in academic advising, career development, orientation, and curriculum services. She has led collaborative working groups to revise and develop academic policies and has been responsible for interpreting state, system, and institutional policies regarding curriculum. She holds a B.A. in Spanish from Trinity University and an M.A. in International Studies from Texas State University.

Bernadette McHugh
Executive Director of Advising and Academic Support
Columbia University, School of Professional Studies
Bernadette McHugh is the Executive Director of Advising and Academic Support at Columbia University’s School of Professional Studies. She is responsible for publishing the Policy and Procedures Manual at SPS and serves as a hearing officer on conduct cases for students who violate these policies. She is also a member of the CARE team supporting these same students as they grapple with the repercussions of policies. Bernadette holds a B.A. in Theatre and English Literature from Skidmore College, an M.A. in Higher Education from New York University, and is working towards her Ed.D. in Higher Education from Northeastern University.

Jennifer
Francone
Rutgers, The State University of New Jersey
Jennifer Francone is the Director of Institutional Compliance in the Office of University Ethics and Compliance at Rutgers University. She works with UEC leadership to plan and implement each compliance area’s strategic policies and goals, while collaborating with and providing guidance to institutional compliance officers and the Rutgers University community in the areas of the American Disabilities Act (ADA), Athletics, Research, Title IX, and general higher education. She oversees, implements, and monitors a comprehensive universitywide compliance program while ensuring that the appropriate systems are in place to identify and mitigate compliance risks, evaluate compliance program effectiveness, and support each campus on institutional compliance initiatives. She holds a B.A. in Liberal Arts from The New School and a J.D. from Brooklyn Law School. In addition, she is currently working on her Ph.D. in Higher Education with a focus on policy and training.