
2024 PRACTICES Professional Development Series Bundle
- Registration Closed
The NASPA Advisory Services PRACTICES Professional Development Series offers nine 60-minute webinars focused on topics spanning across our signature framework, PRACTICES. The framework focuses on student affairs and services’ policies, resources, alignment and partnerships with academic affairs, compliance, technology, inclusion, community, evidence-based practices, and student success efforts. This webinar series is a flexible, effective way to provide a comprehensive professional development series to your staff.
PRICE
Members: $349
Non-members $599
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Contains 4 Component(s), Includes Credits
Students are coming to our campuses with core issues that impact their learning including lack of basic needs. This webinar will discuss potential opportunities for meeting the basic needs of our students in a centralized system through a food pantry + model and the positive impact on student success.
Dr. Ricky Tompkins
Director of the Center for Student Success
Arkansas Community Colleges
Dr. Ricky Tompkins, Director of the Center for Student Success for Arkansas Community Colleges, works to improve access and opportunities for students working with the twenty-two Arkansas two-year colleges and national organizations. Before joining Arkansas Community Colleges in 2022, he served for over 10 years as Vice President for Learning and Chief Academic Officer at NorthWest Arkansas Community College, where he helped students achieve their dreams in building better lives for themselves and their families.
Dr. Tompkins has taught on the university level, published in academic and professional journals, and presented at higher education meetings and conferences across the United States. He was a 2007 and 2009 Bellwether Award Finalist for Community College innovation, graduate of the Executive Leadership Institute sponsored by the League for Innovation in the Community College, and completed Arkansas Leader, a Command School sponsored by the Federal Bureau of Investigation and the Criminal Justice Institute of the University of Arkansas System.
He holds a Doctor of Education in Higher Education from the University of Arkansas at Little Rock, a Master of Liberal Arts from Henderson State University, and a Bachelor of Arts from East Texas Baptist University.Students are coming to our campuses with core issues that impact their learning including lack of basic needs. This webinar will discuss potential opportunities for meeting the basic needs of our students in a centralized system through a food pantry + model and the positive impact on student success. Four Arkansas colleges, supported by Arkansas Community Colleges and the ECMC Foundation, piloted a more comprehensive usage of the food pantry as a centralized location for accessing and learning about additional resources and services. There are several takeaways from the project that will be discussed in the webinar.
- Students accessing the new food pantry model are 6 to 8 percentage points more likely than students not accessing the pantry to be enrolled one semester and one year later, and to earn a credential.
- Low-income students, adult students, and students of color are more likely to access campus food pantries, driven by colleges’ targeted outreach efforts to key student groups.
- The notable academic benefits of the new food pantry model are present for Pell recipients, for adults, and for students of color – with especially high proportional increases in credential attainment for students of color who access campus pantries.
Learning Outcomes:
- Participants will learn more about the comprehensive food pantry + model utilizing current resources including SNAP, TANF, and other available resources.
- Participants will learn about the pilot implementation of comprehensive food pantries at 4 Arkansas institutions and the positive academic results.
- Participants will become more familiar with the ASPEN led 2GEN approach to meeting the needs of whole families for academic success.
NASPA has been approved by the Higher Education Consortium for Student Affairs Certification to provide CE credit for Certified Student Affairs Educators (CSAEd). NASPA is solely responsible for all aspects of this program.
Guidelines for earning CE credit:
1 CE is awarded for attending this live session.
No partial credit will be rewarded.
Participants must also complete the feedback survey in the Online Learning Community.
Credit is available for attending the live session and viewing the on-demand recording.
To receive CSAEd credit, attendees must complete the Feedback Survey in the online event offering the certification. Once the survey is completed, your Certificate will be available in the event modules. The Certificate of Completion, which will show the event and credit earnings, is available for download and/or print from the event in your Online Learning Community.
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Contains 6 Component(s), Includes Credits
Research suggests that transfer students are an often overlooked population of students on our campuses. Utilizing Bronfrenbrenner’s Socio-ecological Model, this presentation seeks to provide student affairs professionals a framework with which they can more holistically connect with transfer students within their individual context.
Joshua Braaten
Senior Success Coach
George Mason University
Joshua Braaten attended West Virginia University and earned a Bachelor of Science in Sports Management – envisioning a career in the business sector of scholastic or collegiate sport – and began pursuit toward a Master of Science over the spring/2024 semester. After graduating from WVU, Joshua began a profession in academia – but as an Academic Advisor at American Public University System where he developed a great passion for student services/coaching within higher education. He has now spent a decade+ working in a student services role at the
collegiate level. Joshua currently serves as a Senior Success Coach within the Success Coaching Unit at George Mason University.Rebecca Mattern
Success Coach
George Mason University
Rebecca Mattern is a 2x Patriot, earning both her bachelor's and master's degrees from George Mason University. During her graduate program, she worked as an academic coach and a career counselor, which ultimately led her to pursue a career in higher education. Rebecca then continued her journey at George Mason University by joining the Student Success Coaching team. She continues to work as a Success Coach and as a University Studies instructor, where she teaches a course for students exploring majors and careers. Most recently, Rebecca was awarded Success Coach of the Year by NASPA’s Success Coaching Knowledge Community.
Sam Hediger
Success Coach
George Mason University
Sam Hediger is a PhD student at the George Mason Carter School for Peace and Conflict Resolution, working to better understand conflict systems and peacebuilding’s power to address them. While attaining his master’s degree in Conflict Resolution at Portland State University, he worked for three years as a Graduate Peer Mentor, supporting both students and faculty in their renowned University Studies undergraduate program. Sam is also a Success Coach at George Mason University and a co-chair for NASPA’s Men & Masculinities Knowledge Community.
Transfer students are an integral part of campus communities across a wide variety of institutions in the US. The number of degree-seeking undergraduate students who were enrolled in postsecondary institutions as transfer students in 2022 was 1,206,316. Despite these large numbers, research suggests that transfer students are an often overlooked population of students on our campuses. Utilizing Bronfenbrenner’s Socio-Ecological Model, this presentation seeks to provide student affairs professionals with a framework by which they can more holistically connect with transfer students within their context. By understanding each student’s micro-, meso-, and macrosystem outlined by Bronfenbrenner, we hope that student affairs professionals will be better able to provide inclusive and holistic support that can help transfer students not only remain in and graduate from college but leave school a more fully developed person than when they arrived.
Learning Outcomes:
1. Identify the unique needs of transfer students2. Learn about the systems identified in Bronfenbrenner’s socio-ecological model
3. Use Bronfenbrenner’s model to better understand the systemic factors that affect transfer students
4. Reflect on one's role in the educational success of transfer students
5. Recognize the importance of collaboration among student affairs professionals
NASPA has been approved by the Higher Education Consortium for Student Affairs Certification to provide CE credit for Certified Student Affairs Educators (CSAEd). NASPA is solely responsible for all aspects of this program.
Guidelines for earning CE credit:
1 CE is awarded for attending this live session.
No partial credit will be rewarded.
Participants must also complete the feedback survey in the Online Learning Community.
Credit is available for attending the live session and viewing the on-demand recording.
To receive CSAEd credit, attendees must complete the Feedback Survey in the online event offering the certification. Once the survey is completed, your Certificate will be available in the event modules. The Certificate of Completion, which will show the event and credit earnings, is available for download and/or print from the event in your Online Learning Community.
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Contains 4 Component(s), Includes Credits
Traditionally, student affairs has data dispersed across the division, which limits the use of data to inquiry about programs and services, inform improvement efforts and decision-making, and share impact stories. Come learn how your department or division can approach building a data lake to create real-time data visualizations that support inquiry, improvement, and impact.
Heather J. Strine-Patterson, Ph.D.
Director of Student Affairs Assessment
Appalachian State University
Dr. Heather Strine-Patterson is the Director of Student Affairs Assessment at Appalachian State University. She also serves as the current Editor for the Journal of Student Affairs Inquiry, Improvement, and Impact and an Ex Officio Board Member with Student Affairs Assessment Leaders (SAAL). Dr. Strine-Patterson has done numerous presentations at regional and national conferences and recently published "Assessment is a leadership process: The Multilevel assessment process" with New Directions for Student Services.
Nearly 20 years ago, Dr. Strine-Patterson began her career as a student affairs practitioner. Five years ago, she began her full-time professional journey with student affairs assessment at Appalachian State. There, among other things, she is currently leading efforts to build a student affairs data lake that informs the division’s inquiry, improvement, and impact efforts. Dr. Strine-Patterson earned a Ph.D. in Strategic Leadership with a concentration in Postsecondary Analysis & Leadership from James Madison University. She also earned a Masters of Science in Higher Education Administration from Syracuse University, and a Bachelor of Arts in Psychology from Ohio State University.
Ellissa Brooks Nelson, Ph.D.
Divisional Director, Student Affairs Research and Assessment
University of North Carolina at Charlotte
Dr. Ellissa Brooks Nelson currently serves as the Divisional Director for Student Affairs Research and Assessment at the University of North Carolina at Charlotte. She has over 15 years of experience in program evaluation, assessment, strategic planning, data management, and educational research. She has held leadership positions within local government, higher and secondary education, and non-profit sectors. Dr. Brooks Nelson is currently leading efforts within the Division of Student Affairs in building an integrated system of Student Affairs data to inform the impact of Student Affairs on student success. She is passionate about helping student affairs program staff tell their story of program impact and to identify opportunities to better serve students.
Dr. Brooks Nelson has achieved numerous peer-reviewed publications and has presented at state, regional, and national conferences. She is actively involved in numerous professional organizations and is currently serving as the VP of Profession Advancement on the 2023 Student Affairs Assessment Leaders Board. She received her bachelor’s degree from Appalachian State University and her master’s and Ph.D. degrees from UNC Charlotte.
Student data has long been integrated into a university data ecosystem from admissions (e.g., demographics) and curricular experiences (e.g., course registration, G.P.A.); however, co-curricular and extracurricular experiences have generally been dispersed in different department third-party systems, spreadsheets, or paper and pen sign-in sheets. Often, the time it takes to clean, match, analyze, and visualize this dispersed data is time intensive and does not match the skills of most student affairs practitioners. This means that by the time data is visualized, it is largely done to describe the student involvement and utilization of services for yesterday’s student - not today’s student.
Building a student affairs data lake supports an integrated data and analytics ecosystem that allows student affairs to create real-time data visualizations that are trusted and timely. This supports student affairs’ ability to inquire, improve, and share impact stories about current students. The increasing demand for fast, high-quality data has inspired the presenters to evolve their way of thinking, doing, and transforming the work of student affairs assessment by building a student affairs data lake that is a cornerstone of their practice. Come learn how your department or division can approach building a data lake to create real-time data visualizations that support inquiry, improvement, and impact.
Learning Outcomes:
1. Articulate the benefit to building an integrated data system, including the types of data visualizations that can be created.
2. Identify the key advocates and partners to build an integrated data system at any institution.
3. Articulate the process for building a standard data collection protocol for a department and division.Questions? Contact NASPA Advisory Services at practices@naspa.org.
Registered for the live webinar but unable to attend? A recording of the webinar will be available for registrants 365 days after the live webinar.
NASPA has been approved by the Higher Education Consortium for Student Affairs Certification to provide CE credit for Certified Student Affairs Educators (CSAEd). NASPA is solely responsible for all aspects of this program.
Guidelines for earning CE credit:
1 CE is awarded for attending this live session.
No partial credit will be rewarded.
Participants must also complete the feedback survey in the Online Learning Community.
Credit is available for attending the live session and viewing the on-demand recording.
To receive CSAEd credit, attendees must complete the Feedback Survey in the online event offering the certification. Once the survey is completed, your Certificate will be available in the event modules. The Certificate of Completion, which will show the event and credit earnings, is available for download and/or print from the event in your Online Learning Community.
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Contains 4 Component(s), Includes Credits
In the post-pandemic era, leaders in student affairs and across higher education have been challenged to recruit and retain professional staff while maintaining our efforts to support student success. This webinar will offer participants the opportunity to hear about how division leadership worked intentionally to change the culture in their division by offering opportunities for staff to engage in critical dialogue that is resulting in improved staff morale, greater trust and tangible change.
Paz Maya Olivérez, Ph.D.
Vice President, Student Affairs
California State University, San Bernardino
An accomplished administrator and educator, Dr. Olivérez brings a wealth of higher education and California State University (CSU) experience to her role as Vice President for Student Affairs at California State University, San Bernardino (CSUB). Prior to serving as the associate vice president and dean of students, she served as the interim vice president for student affairs at Stanislaus State. Before that, she spent eight years at California State University, Dominguez Hills, where she held several administrative positions including associate vice president for student success.
Dr. Olivérez’s leadership experience in higher education includes oversight of programs that support student development, student engagement, and student success. During her 20 years as an educator, Dr. Olivérez has served diverse student populations throughout California and received national recognition for her innovative efforts to help students build a strong foundation for long-term educational and professional success.
Based on the book “Creating Sustainable Careers in Student Affairs: What Ideal Worker Norms Get Wrong & How to Make it Right” by Sallee, et al. (2020), this webinar will describe how leaders in one Division of Student Affairs worked with the book’s authors to intentionally develop and deliver a 2-year long series of in-person and virtual facilitated dialogues and workshops where staff were given the opportunity to engage with the book, its authors, and each other. These dialogues and workshops allowed participants to discuss the ways in which they internalized ideal worker norms throughout their professional lives, and how this shaped their behaviors as professionals, perceived expectations by their supervisors, consequent expectations of themselves, and the real-life costs of these behaviors and expectations. Honest and unfiltered conversations involving division staff and leaders about the impact of ideal workers norms on staff, their colleagues, and the students they serve revealed that these norms led to stress, burnout, fatigue, lack of work-life balance, disengagement, poor morale, and high turnover.
While they allowed for division leaders and staff to speak openly about how they had been feeling over the last two years and throughout much of their careers in Student Affairs, these dialogues were also cathartic as they provided a rare space for members of the division to engage in small and large group dialogue about how they were experiencing their work prior to, during, and in the aftermath of the COVID-19 pandemic. In fact, many participants expressed their appreciation to division leaders for being provided the space to discuss their experiences critically and for being given the opportunity to speak candidly about how they were feeling. However, others remained skeptical that these conversations would lead to actionable steps and tangible change that would impact their experience as workers in their respective division, on their respective campus, and/or in the field of student affairs or higher education.
Participants in this session will have the opportunity to hear from the SSAO who worked with Dr. Sallee and her colleagues to initiate and deliver the book read and related dialogues and workshops. Those in attendance will also have the opportunity to share approaches to supporting the long-term sustainability of student affairs professionals utilized on their own campuses prior to, during, and in the aftermath of the pandemic and the degree to which these efforts impacted the culture of their divisions and their work on behalf of students. The presenter will also facilitate an interactive discussion of the challenges experienced by professionals and students in the room on their own respective campuses and how they might apply the approaches described in the session.
Learning Outcomes:
1. Learn about the concept of ideal worker norms and how real & perceived manager expectations can exacerbate the fatigue, stress, and burnout often experienced by student affairs professionals responsible for supporting diverse students with complex and ever-changing needs;
2. Learn how leaders in one Division of Student Affairs worked intentionally to change their division culture by offering opportunities for staff to engage in critical dialogue to dismantle ideal worker norms;
3. Learn how honest dialogue involving Student Affairs leaders and staff at all levels can result in improved staff morale, greater trust and tangible change;
4. Learn practical strategies for implementing actionable steps and tangible changes that can be made in any Division of Student Affairs to dismantle ideal worker norms and create more sustainable careers for student affairs professionals.Questions about the webinar? Email practices@naspa.org.
NASPA has been approved by the Higher Education Consortium for Student Affairs Certification to provide CE credit for Certified Student Affairs Educators (CSAEd). NASPA is solely responsible for all aspects of this program.
Guidelines for earning CE credit:
1 CE is awarded for attending this live session.
No partial credit will be rewarded.
Participants must also complete the feedback survey in the Online Learning Community.
Credit is available for attending the live session and viewing the on-demand recording.
To receive CSAEd credit, attendees must complete the Feedback Survey in the online event offering the certification. Once the survey is completed, your Certificate will be available in the event modules. The Certificate of Completion, which will show the event and credit earnings, is available for download and/or print from the event in your Online Learning Community.