Beyond Good Conversations: Measuring and Acting on Civic Discourse Impact
Includes a Live Web Event on 05/08/2026 at 2:45 PM (EDT)
Kathryn Cilano
Director, Center for Leadership and Civic Engagement
Rochester Institute of Technology
Kathryn Cilano serves as the Director of the Center for Leadership & Civic Engagement at Rochester Institute of Technology, where she leads institution‑wide efforts to develop students as ethical, engaged leaders capable of navigating difference and contributing meaningfully to community life. An adjunct faculty member, she teaches courses in Leadership & Civil Discourse, Asset‑Based Community Development, and Leadership & Community Organizing, integrating dialogue, reflection, and practice as core leadership competencies. Her work focuses on creating the conditions for civil discourse, equipping students with the skills, confidence, and responsibility to lead with integrity, listen across difference, and engage complex civic challenges.
Institutions invest in civic discourse initiatives yet often struggle to translate participation data into sustained impact. This session explores how RITA's Center for Leadership & Civic Engagement used assessment findings from Horizons, a deliberative dialogue series grounded in the National Issues Forum Institute model, to redesign civic discourse delivery. Participants will examine how data-informed a shift from one-off dialogues to cohort-based learning and a credit-bearing course, offering a practical framework for measuring impact, closing feedback loops, and scaling civic discourse as a core leadership competency.