NASPA Online Learning Community

Talent Management and Leadership Bundle

Based on the Student Affairs Educator Certification Domains Talent Management and Leadership, this bundle offers high-quality professional development with the convenience of on-demand. The bundle, which holds over a $750 value for members, is available at one low cost for 365 days. Click on the title for an overview, and on-demand webinars are included. 

Price: 

Member: $99

Non-member: $299

  • Contains 2 Component(s)

    Mid-level administrators often believe they have the hardest jobs within their organization. They are pulled in multiple directions by multiple people with multiple agendas and multiple deadlines. And yet, they do not have as many professional development opportunities designed for their specific needs as entry level professionals and senior-level leaders do. In this program, presenters explore the knowledge, skills, and abilities of successful mid-level administration as well as share advice on ways to chart your own success as a mid-level administrator in student affairs.

    Mid-level administrators often believe they have the hardest jobs within their organization. They are pulled in multiple directions by multiple people with multiple agendas and multiple deadlines. And yet, they do not have as many professional development opportunities designed for their specific needs as entry level professionals and senior-level leaders do. In this program, presenters explore the knowledge, skills, and abilities of successful mid-level administration as well as share advice on ways to chart your own success as a mid-level administrator in student affairs.

  • Contains 2 Component(s)

    This program will do a deep dive into constructing and presenting a well-developed resume and cover letter and will address common misconceptions about how and what information should be included on your resume and why a targeted cover letter is important.​

    There are many aspects to the job search process; however a strong resume and compelling cover letter are the cornerstone. This program will do a deep dive into constructing and presenting a well-developed resume and cover letter and will address common misconceptions about how and what information should be included on your resume and why a targeted cover letter is important.

  • Contains 2 Component(s)

    This program focuses on how to improve institutional recruitment strategies, establish or advance an inclusive hiring process, create a retention plan for diverse employees in institutions of higher education, and share inclusive programs and support that underrepresented groups who are job seekers should look for during their employment search.

    As a new upcoming academic year’s recruitment cycle begins, institutions prepare to recruit and hire the best diverse candidates for their open positions. Likewise, many professionals are starting their search for the next best career opportunity that affords them career advancement, promotion, or broad experience in the field. For many higher education institutions, one of the most important pieces of the recruitment process is retaining diverse employers. Accordingly, from the perspective of both the hiring authority and job seekers, are you fully equipped to implement your recruitment plans?

    Research has proven that increasing diversity in the workplace is not just a subject matter around social justice. Diversity in the workplace allows for different opinions and experiences to be considered, which makes a decision-making group better informed, innovative, insightful, resourceful, and successful. McPahil and Boggs (2016) and Romero (2017) articles both note that increased diversity such as age, disability, ethnicity, gender, national origin, religious belief, sexual orientation and socioeconomic among groups offer multiple perspectives and broad methods to handling complex challenges found in higher education settings today. Although many institutions set out to recruit and hire diverse faculty and staff; many find themselves not able to retain them, which in turn continues the disproportion of diverse individuals in positions at our institutions. Which brings about the question: has your institution examined their strategies to ensure the recruitment, hiring, and retention of people from our underrepresented groups? Alternatively, for the job seeker, have you outlined your “must haves” in a future employer?

    This program focuses on how to improve institutional recruitment strategies, establish or advance an inclusive hiring process, create a retention plan for diverse employees in institutions of higher education and share inclusive programs, and support that underrepresented groups who are job seekers should look for during their employment search.   

  • Contains 1 Component(s)

    The field of higher education is drastically changing and many challenges await the future of higher education. Throughout this session, the panelists will offer strategies to creatively and innovatively lead during times of change in higher education. The presenters will also offer reflections on their experience navigating tumultuous times in higher education.

    The field of higher education is drastically changing and many challenges await the future of higher education. Throughout this session, the panelists will offer strategies to creatively and innovatively lead during times of change in higher education. The presenters will also offer reflections on their experience navigating tumultuous times in higher education.

  • Contains 2 Component(s)

    Designed for leaders and managers of staff at all levels, this program invites you to plan how to help your staffer go from “first day jitters” through to “rock star performance review.”

    One of the keys to retaining great staff and ensuring positive impact on students is a well-curated onboarding plan – for employees new to campus or internal folks new to their role. Designed for leaders and managers of staff at all levels, this program invites you to plan how to help your staffer go from “first day jitters” through to “rock star performance review.” Satisfied and confident employees ensure student satisfaction and retention and promote institutional loyalty among your team members. If you have someone joining your team or shifting to a new position in your area this event is for you!

  • Contains 1 Component(s)

    Bridging the gap between academic and student affairs is not a new concept, but can be a difficult challenge on our campuses. This webinar will provide models and spark ideas of how you can help strengthen partnerships and shared responsibilities across campus in order to contribute to both a student’s academic success and life outside the classroom.

    Jackie Cetera

    Director of Residential Education

    Bucknell University


    Completing her undergraduate work at the University of North Florida and her masters in College Student Development from Appalachian State University, Jackie brings a wealth of knowledge and diverse experience to the field. She has served in multiple capacities within Housing and Residential Life from several institutions including: Seton Hall University, Rutgers University, and Bucknell University.

    Jackie’s passions include supervision, mentorship, and programming, specifically around the area of diversity, equity, and inclusion; fostering opportunities to engage students and staff in a meaningful and impactful way to increase awareness around issues of social justice and advocacy. 

    Jackie's commitment to providing intentional and deliberate educational experiences for residential students goes beyond the institutional setting, but includes working collaboratively with community partners and others to broaden the scope of the work within our field. She is known for her authentic and transformative leadership development skills when working with her staff. On her home campus, Jackie works to bridge the gap between academic and student affairs to strengthen partnerships and shared responsibilities that contribute to academic success and lifelong learning for Buckellians.

    Adrienne Jensen-Doray

    Director of First-year Experience

    Bucknell University


    Adrienne Jensen-Doray (she/her) is the Director of First-year Experience at Bucknell University. She leads orientation and onboarding programs and initiatives for first-year and transfer students and advises the Orientation student leadership team. Previously, Adrienne led campus programming and leadership development at San Jose State University and worked in student activities at Union College in New York. Adrienne’s passions lie in supporting student engagement outside of the classroom, fostering student leadership development, and building inclusive communities. She holds an undergraduate degree from Bucknell University and a master's degree in educational leadership from The College of William & Mary. 

    Katherine Furlong

    Executive Director, Research Services and Digital Scholarship

    Bucknell University


    Katherine Furlong is the Executive Director, Research Services & Digital Scholarship in the merged Library and Information Technology organization at Bucknell University. Previous positions include University Librarian at Susquehanna University, Director, Access and Technical Services at Lafayette College, Instruction Coordinator and Reference Librarian at Gettysburg College, and User Education/Electronic Resources Librarian at the University of Maine at Farmington. 

    Katherine is a proponent of student-centered and data-informed decision making, and her expertise has brought her to be  an Associate Director of the nationwide MISO Survey. 

    Katherine has participated in the Frye Leadership Institute (2011), the ACRL/Harvard Leadership Institute (2006) and the Institute for Information Literacy. She has written and presented extensively on library administration, management and instruction. Katherine’s co-edited book, Letting Go of Legacy Services: Library Case Studies was published by American Library Association Press in 2014. She currently serves on the Board of the College Library Director Mentoring Program, and has served as president of the local chapter of the Association of College and Research Libraries and as President of the Board of the Pennsylvania Interlibrary Delivery Service.

    Bridging the gap between academic and student affairs is not a new concept, but can be a difficult challenge on our campuses. This webinar will provide models and spark ideas of how you can help strengthen partnerships and shared responsibilities across campus in order to contribute to both a student’s academic success and life outside the classroom.

  • Contains 1 Component(s), Includes Credits

    The presenters will deliver evidence-based supervision theories which will fill a gap in understanding the fundamentals of creating an effective supervisory relationship.

    Dr. Katherine Bender

    Associate Professor of Counselor Education and the Student Affairs Program Director

    Bridgewater State University

    Katherine Bender, PhD, is an Associate Professor of Counselor Education and the Student Affairs Program Director at Bridgewater State University. Since 2004, Kate has held many positions in a variety of higher education settings. Her professional areas of interest include suicide prevention, mental health in higher education, graduate student wellness, self-care in the helping professions. Dr. Bender has also  presented on the topic of supervision at national, local, and regional conferences and coauthored a book chapter in the textbook Identity in Supervision: Understanding Who Works for You and Who You Work for in Higher Education

    Dr. Amanda Barudin-Carreiro

    Director of Fieldwork for Counselor Education and Part-Time Faculty

    Bridgewater State University

    Amanda Barudin-Carreiro PhD., LMHC, holds a doctorate in exercise and health sciences and is a MA Licensed Mental Health Counselor. She is the administrator of fieldwork and Part Time Faculty member in the Department of Counselor Education at Bridgewater State University. Her past research includes informed consent, exercise and ADHD, the importance of assessment, and best practices for supervision and fieldwork. Dr. Barudin-Carreiro has also  presented on the topic of supervision at national, local, and regional conferences and coauthored a book chapter in the textbook Identity in Supervision: Understanding Who Works for You and Who You Work for in Higher Education

    Recognizing that SA professionals often have little formal training in supervision (Schuh & Carlisle, 1997; Shupp & Armino, 2012; Winston & Miller, 1999), the presenters offer an alternative to supervising based on how attendees may have been supervised. The presenters will deliver evidence-based supervision theories which will fill a gap in understanding the fundamentals of creating an effective supervisory relationship. Based on the presenters’ experience with supervising graduate students and professionals and working with student affairs internship site supervisors, attendees will gain techniques to use in building a successful supervisory relationship. 


    Learning Outcomes:

    1.      Participants will assess the efficacy of past and current levels of supervision (given or received) at their institutions

    2.      Attendees will increase their knowledge on best practices in supervision in various student affairs functional areas

    3.      Attendees will choose a model/theory of supervision that will best suit their needs to provide supervision across the career lifespan

    4.      Attendees will be equipped to implement strategies discussed to improve their approach to supervision

  • Contains 2 Component(s)

    Vice President Naomi Sigg and Assistant Vice President Ali Martin Scoufield will share their perspectives on supporting student affairs staff during times of change and transition in higher education. Facing legislative changes, enrollment declines, values realignment, and differing student expectations – the student affairs field continues to evolve. The ability to either manage change or adapt to change has become critical in our work. This webinar will highlight ways divisional leadership can ensure staff are included in decision-making, feel supported amidst a shifting landscape, and are comfortable being their authentic selves in the workplace. With leadership experiences at various institutions and institution types, the presenters hope to inspire, motivate, support, and, most importantly, advocate for student affairs professionals' incredible work.

    Ali Martin (Moderator)

    Assistant Vice President for Campus Engagement and Dean of Students

    Cleveland State University

    Ali Martin Scoufield (she/her) cares about students. Throughout nearly twenty years working in higher education, she has prioritized the student experience, student safety, and student belonging. She is continuing that work as the Assistant Vice President for Campus Engagement and Dean of Students at Cleveland State University (CSU), overseeing CARE Management, Center for Campus Engagement, Community Standards & Advocacy, Counseling Center, Food Pantry & Resource Center, Health Services, Office of Disability and Testing Services, and Student Wellness. With a team of incredible colleagues, Ali hopes to support students in achieving their academic goals while prioritizing health, wellness, and identity. 

    Ali holds a BA in History from Western New England University, an MS in College Student Personnel from Miami University, and a MLS in Human Rights and Social Justice from Southern Methodist University. She is in the final year of her doctorate program, completing her Ph.D. in Urban Education Policy at CSU, focusing on inclusion and access for disabled students.


    Ali has worked in various functional areas, including residence life and housing, assessment, equity, Title IX, volunteer programs and alternative breaks, leadership, and community standards. Ali is an avid reader and bookstagramer (@spongebooksquarepants), traveler, and passionate about community service. She is a long-term volunteer supporting food access and the Girl Scouts.

    Naomi Sigg

    Vice President for Diversity, Equity, Inclusion, and Belonging

    John Carroll University

    Naomi Sigg is the Vice President for Diversity, Equity, Inclusion, and Belonging at John Carroll University. She oversees the Center for Student Diversity and Inclusion (CSDI), Student Accessibility Services, the Office of Diversity, Equity, Inclusion, and Belonging, Title IX initiatives, and faculty and staff DEIB education, development, and programming. During her first year at John Carroll, she taught Asian American History for the Honors Programs. Naomi has more than 15 years of progressive experience in higher education, specializing in DEIB, leadership, and student development. Most recently, she served as senior associate dean of students and director of Multicultural Affairs at Case Western Reserve University. Naomi has been invited to share her expertise in the DEIB field through presentations at various conferences, including the National Conference on Race and Ethnicity, the International Conference on Conflict Resolution and Education, the National Association for Campus Activities, and the National Orientation Directors Association. In addition to her work at higher education institutions, Naomi also served as the executive director for the Midwest Asian American Students Union, is currently on the Equity Committee for the District of Twinsburg Schools, is a board member for a new non-profit to support veterans and their families, and serves as a mentor for College Now. Naomi received her undergraduate and graduate degrees from Miami University in Oxford, Ohio. She is a proud, first-generation Filipina immigrant mom and lives in northeast Ohio with her partner and three children.

    Vice President Naomi Sigg and Assistant Vice President Ali Martin Scoufield will share their perspectives on supporting student affairs staff during times of change and transition in higher education. Facing legislative changes, enrollment declines, values realignment, and differing student expectations – the student affairs field continues to evolve. The ability to either manage change or adapt to change has become critical in our work. This webinar will highlight ways divisional leadership can ensure staff are included in decision-making, feel supported amidst a shifting landscape, and are comfortable being their authentic selves in the workplace. With leadership experiences at a variety of institutions and institution types, the presenters hope to inspire, motivate, support, and most importantly advocate for the incredible work student affairs professionals do.

  • Contains 1 Component(s)

    An introduction for new professionals and grad students into some lesser known fields of student affairs. Most people go to grad school understanding the "popular"/larger subsections of student affairs, but what about the niche spaces within our field?

    Dr. John S. Hollemon III

    Director of DEI and HBCU Initiatives

    National Association for College Admission Counseling

    Dr. Hollemon has worked in the field of Higher Education for over a decade. As a passionate educator, he has purposefully diversified his experience by working with students at each level from K-12 through college. He completed his undergraduate degree in Communication Studies, with Minors in Black Studies and Asian Studies from Randolph-Macon College. He also holds a Master’s in Executive Leadership from Liberty University and a doctorate in Healthcare Administration (Health Equity Concentration) from the Virginia University of Lynchburg. 

    Dr. Hollemon previously served as the Chief Diversity Officer & Dean of Inclusive Excellence at Hampden-Sydney College. Dr. Hollemon currently serves as the Director of DEI and HBCU Initiatives for the National Association for College Admission Counseling, where he is tasked with identifying, addressing, and accessing DEI priorities throughout the association. NACAC is an organization of more than 27,000 professionals worldwide dedicated to serving students as they pursue postsecondary education. In this role, Dr. Hollemon is unapologetically committed to engaging in community work to increase access and success in higher education for students, especially those from minoritized backgrounds. 

    Kristeena LaRoue, M.S.

    Deputy ADA Coordinator for Digital Accessibility

    University of Central Florida

    Kristeena currently serves as the Deputy ADA Coordinator for Digital Accessibility and Universal Design at the University of Central Florida. In this role, Kristeena is responsible for developing and implementing institution-wide policies, processes, and initiatives related to disability and accessibility. Kristeena previously served as the Associate Director of the Disability Resource Center and Access Technology Center at Missouri State University. Additionally, Kristeena serves as a consultant to various organizations on disability and accessibility concerns, including digital accessibility, disability culture, and accommodations. Kristeena holds leadership roles in many higher education organizations, including NASPA, AHEAD, and Florida AHEAD. Kristeena earned her M.S. in Student Affairs in Higher Education, as well as a B.S. in Psychology and a B.S. in Interpersonal Communications from Missouri State University, and is certified through the ADA Coordinator Training Certification Program. 

    Samantha Gonzalez

    Program Coordinator

    Nepantla Program

    Samantha González is a Las Vegas native, who went on to pursue a Bachelor’s Degree in Spanish and Linguistics from the University of California, Los Angeles, and a Master’s Degree in Secondary Education from Johns Hopkins University. 

    As a first generation college student, she often felt lost and conflicted by the sudden lack of cultural connections, financial barriers, and a poor sense of belonging. Reflecting back on her time as a student, she has noticed that her greatest motivators were the faculty and staff of color at her institutions that taught her that community and aspiration are the greatest resources to have when navigating the unfamiliar. Samantha hopes to provide this same guidance to the first-generation college students at Nevada State University.

    In 2021, she joined the Nepantla Program as its Program Coordinator where she recruits high school students to join Nepantla every year for its annual six-week summer bridge program. Aside from working with prospective high school students, she mentors and guides the students in the Nepantla Program by listening to their often quieted voices, celebrating their cultural wealth, and teaching them to take charge of their aspirational capital by “dreaming big and aiming high”. In her free time, Samantha finds joy in caring for her dogs, playing video games, and reading.

    Alex Koehler, M.S.

    Assistant Director of Wellness Resource Center

    Temple University

    Alex serves as the Assistant Director at Temple University's Wellness Resource Center. Her work focuses on harm reduction and education around substance use and cultivating a recovery-friendly campus, as well as supporting office operations and resources. Alex holds a bachelor's degree in Public Health from Temple University and a master's degree in Higher Education Policy & Student Affairs from West Chester University. Alex has a passion for accessible education and student wellness. She also co-chairs the NASPA New Professionals and Graduate Student Steering Committee and is a NUFP Alumna. 

    An introduction for new professionals and grad students into some lesser known fields of student affairs. Most people go to grad school understanding the "popular"/larger subsections of student affairs, but what about the niche spaces within our field?