NASPA Online Learning Community

The First Touchpoint Matters: UC Santa Cruz’s Research-Informed Model for Belonging and Prevention

The First Touchpoint Matters: UC Santa Cruz’s Research-Informed Model for Belonging and Prevention

Includes a Live Web Event on 06/25/2026 at 1:15 PM (EDT)

The transition to college is not simply a logistical process; it is a formative period in which students begin to understand whether they belong and what the community expects of them. Recent research on the student experience shows that early belonging, academic and social connection, access to support, and institutional context all shape how students navigate the first year. This session will explore how UC Santa Cruz is using the earliest student touchpoints to move required education from a compliance activity to a research-informed strategy for belonging, prevention, and student success.

Through We Are Slugs, UC Santa Cruz introduces incoming first-year students to the community values, expectations, resources, and responsibilities that define life as a Banana Slug. These initiatives address alcohol use, relationship violence, sexual assault, stalking, hazing, anti-discrimination, inclusive practice, consent, bystander intervention, student rights and responsibilities, and campus resources as part of a broader commitment to a safer, more respectful, and more connected campus community. This work aligns with UC Santa Cruz Student Affairs and Success priorities of student-centered decision-making, equity and inclusion, innovation, ongoing assessment, and continuous improvement.

Co-presented by UC Santa Cruz and Vector Solutions, this session will examine how a strong campus-partner relationship can support a more integrated and evidence-informed onboarding model. Vector Solutions will contribute national perspective, prevention expertise, and data-informed practices that help campuses use aggregate student learning data, completion trends, learner feedback, and impact reporting to strengthen communication, identify emerging needs, connect students with resources, and refine future prevention efforts.

Learning Outcomes:

1. Apply recent student-experience research to the design of new student onboarding, with attention to belonging, transition support, well-being, help-seeking, and the early formation of campus identity. 

2. Analyze UC Santa Cruz’s We Are Slugs initiative as a model for moving from compliance-based training to values-based culture building, connecting prevention education with belonging, safety, inclusion, and shared responsibility.

3. Identify ways to use aggregate learner data and impact reporting to support continuous improvement, including communication strategy, resource promotion, cross-campus collaboration, and assessment of student learning.

Lucy Rojas

Lucy Rojas

Assistant Vice Chancellor and Chief of Staff

University of California, Santa Cruz

Lucy Rojas has served as the assistant vice chancellor and chief of staff in the Division of Student Affairs and Success at the University of California, Santa Cruz, since January 2018. In this role, she works directly with the Vice Chancellor as a key aide, adviser and strategist, and supports several organizational, policy, and operational initiatives. Prior to this position, she held various roles in the Dean of Students Office at UC Santa Cruz where she served for 11 years, including interim dean of students, assistant dean of students, and principal analyst. Lucy also served as the Human Resources Analyst for UCSC Dining for four years. Lucy is a values-driven leader who is passionate about improving systems, supporting her colleagues, and bringing joy and creativity to the workplace. Lucy serves on the Associate Vice President Steering Committee for the National Association of Student Personnel Administrators (NASPA) and was an inaugural member of the UC Women’s Initiative for Empowerment in 2016. As a first generation student, Lucy earned a B.A. in English and M.A. in Spirituality from Santa Clara University. 

Charity Stutzman

Charity Stutzman

Senior Director of Higher Education Strategy

Vector Solutions

Charity Stutzman serves as Senior Director, Higher Education for Vector Solutions, where she leads strategic initiatives to enhance institutional performance, including campus safety, prevention, and student-support programs across a national portfolio of higher education institutions. With more than 15 years of experience in the student affairs and higher education sectors, Charity has built and scaled comprehensive prevention, advocacy, and intervention strategies spanning student conduct, crisis response, relationship-violence prevention, and behavior-intervention programs. Known for cultivating collaborative campus cultures, driving operational efficiency, and aligning policy with student well-being outcomes, she brings a deeply student-centered lens to institutional risk and safety challenges. Before joining Vector Solutions, Charity served as Assistant Dean of Students at the University of Texas at Arlington, where she oversaw prevention, advocacy, and intervention programs and chaired the behavior intervention team. She holds an M.S. in College Counseling and Student Development from Azusa Pacific University and a B.A. in English from the University of San Diego. 

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