Crisis Management and Assessment Package
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You must log in to register
- Non-member - $99
- Member - $299
Designed for mid-level and senior student affairs professionals, this curated package blends actionable crisis response strategies with foundational and advanced assessment skills to help you support your campus through high-pressure moments while building a culture of continuous improvement.
Package includes access to 8 recorded sessions for 365 days, ideal for on-demand learning and team training.
Webinars Included: Are You Ready for a Crisis? Crisis Communications Planning for Mid- to Senior-Level Student Affairs Professionals, Creating and Training Crisis Teams, A Campus Mobile Crisis Team: The Right Resources at the Right Time, Creating an Assessment Calendar, Foundational Steps to Building Assessment and Capacity in Student Affairs,Using Research Participant Pools to Support Student Affairs Assessment, When the Data Hits the Fan: Handling Unexpected Assessment Results, and Campus Climate Assessment 101: Best Practices for Surveying Your Community
Webinar Package Pricing
- Members: Now $99
$249($600 value) - Non-Member: Now $299
$349($800 value)
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Contains 5 Component(s), Includes Credits
Assess, assess, assess! There are many competing priorities and projects that require teams to articulate what needs to be assessed, how they are assessing and why they are assessing. An assessment calendar captures these different factors to ensure your team is on track and focused on aligning assessment projects to the departmental and divisional needs. Learn the key ingredients to construct a successful assessment calendar and practice creating an assessment calendar in this session!
Assess, assess, assess! There are many competing priorities and projects that require teams to articulate what needs to be assessed, how they are assessing and why they are assessing. An assessment calendar captures these different factors to ensure your team is on track and focused on aligning assessment projects to the departmental and divisional needs. Learn the key ingredients to construct a successful assessment calendar and practice creating an assessment calendar in this session!
Janae’ Collier
Associate Director
University of Michigan
Dr. J' currently serves as the Associate Director of the Michigan Research & Discovery Scholars program at the University of Michigan. Dr. J's earned her Ph.D. from the University of Cincinnati in Health Education, specializing in counseling and wellness in higher education and is a and is a Certified Dave Ramsey Financial Master Coach. Dr. J' lead at Syracuse University as the Coordinator of Academic Initiatives & Assessment from 2019-2021. Beyond her contribution to higher education, Dr. J' manages her financial coaching business where she coaches individuals on defining and creating their financial peace & health in their personal life. Dr .J's life mantra is "Accept Help. Give Hope. Welcome Happiness" .
Continuing Education Credits
Participants who complete the course will be eligible for Continuing Education (CE) credits in either the Core Student Affairs Educator Certification (CSAEd™)
NASPA has been approved by the Higher Education Consortium for Student Affairs Certification to provide CE credit for Certified Student Affairs Educators (CSAEd). NASPA is solely responsible for all aspects of this program.
Guidelines for earning CE credit:
1 CE is awarded for attending this live session.
No partial credit will be rewarded.
Participants must also complete the feedback survey in the Online Learning Community.
Credit is available for attending the live session and viewing the on-demand recording.
To receive CSAEd credit, attendees must complete the Feedback Survey in the online event offering the certification. Once the survey is completed, your Certificate will be available in the event modules. The Certificate of Completion, which will show the event and credit earnings, is available for download and/or print from the event in your Online Learning Community.
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Contains 1 Component(s)
Research participant pools have the ability to transform your quantitative and qualitative research and assessment work. Join us to learn about examples of successful student affairs assessment research participant pools and how to build one at your own institution.
Research participant pools are an innovative tool that student affairs assessment professionals can use to develop relationships with students. The presenters will share details about the utility of a research participant pool and share examples of research subject pools at two different universities. These two case studies will explore how to tailor a research subject pool to meet their university’s needs and encourage participants to consider how a similar program could be replicated at their university.
Learning Outcomes:
1. Identify the utility of a student affairs research participant pool.
2. Evaluate the efficacy of two different research participant pools in their institutional context.
3. Create connections between the concept of a student affairs research participant pool and the current needs of their own institution.
Chrisse Edmunds, PhD
Associate Director of the Center for the Study of Student Life
The Ohio State University
Chrisse Edmunds, PhD is an Associate Director of the Center for the Study of Student Life. Chrisse has a PhD in Sociology from The Ohio State University. She supervises research projects related to Belonging and Inclusion, Health and Well-being, and Student Engagement and Support in the Office of Student Life. Additionally, she coordinates the Buckeye Insight program–an innovative research and assessment recruitment tool that supports both quantitative and qualitative projects.
Lisa Rizzo, MS
Assessment & Research Coordinator for Student Affairs Assessment and Research
Cal Poly
Lisa Rizzo, M.S., is Cal Poly's Student Affairs Assessment and Research coordinator. She has Master of Science is in Higher Education Counseling and Student Affairs and a Bachelor of Science degree in Journalism. Lisa is an author of a maternal/infant development book and has over 20 years of transdisciplinary experience in business, journalism, research, and television production. At Cal Poly Lisa leads the HEARD qualitative market research program and coordinates the WITH US Center for Bystander Intervention.
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Contains 2 Component(s)
Ever had assessment results that made you question everything? You are not alone. This session features a panel of experts with extensive campus experience who will share real-world examples of surprising data that required thoughtful interpretation and strategic communication, although we all change a few specifics to protect the innocent. Attendees will learn practical skills so the next time you encounter unexpected results, you'll be prepared to act without the usual panic.
Ever had assessment results that made you question everything? You are not alone. This session features a panel of experts with extensive campus experience who will share real-world examples of surprising data that required thoughtful interpretation and strategic communication, although we all change a few specifics to protect the innocent. Attendees will learn practical skills so the next time you encounter unexpected results, you'll be prepared to act without the usual panic.
Learning Outcomes
1. Describe the challenges presented by unanticipated data results
2. Summarize six strategies for managing unexpected data results
3. Evaluate ways to practically apply these strategies in various settings and contexts
Tiffany Conde
Senior Manager, Customer Experience
eRezLife Software
Tiffany Conde (she/her) currently serves as the Senior Manager for Customer Experience at eRezLife Software. She has previously held roles in residence life at University of Central Florida, Saint Joseph’s University, Shippensburg University, the University of Pennsylvania, the University of Virginia, and most recently at the University of South Carolina. Tiffany has served as faculty for ACPA’s Institute on the Curricular Approach and the Institute on Peer Educators hosted by the National Resource Center for the First-Year Experience and Students in Transition. She is a 2021 participant in the ACUHO-I Leadership Academy this year and was the 2021 recipient of the SEAHO Outstanding Mid-Level Professional award. Tiffany earned a Bachelor of Arts degree in Political Science from Saint Joseph’s University in Philadelphia and a Master of Science in Counseling: College Student Personnel from Shippensburg University of Pennsylvania.
Matthew Venaas
Manager of Analytics & Research
Benchworks by Elentra
Matt Venaas (he/him) is a Manager of Analytics & Research at Benchworks by Elentra. In this role, he is responsible for survey design and development for over 50 national benchmarking assessments. He is also responsible for data analysis and content development (including research articles, educational webinars, and presentations) on insights from the data from these surveys, as well as best practices in assessment. Since 2015, he has presented over 75 educational sessions at national higher education conferences on a range of topics related to student affairs assessment, including assessment storytelling, benchmarking, survey design, and data visualization. He previously served as a member of the Directorate Board for ACPA’s Commission for Assessment and Evaluation and on faculty for the Student Affairs Assessment Institute. He holds a M.S.Ed. in Adult and Higher Education and a B.A. in Political Science from Northern Illinois University.
Continuing Education Credits
CSAED
This session counts for 1.0 CSAEd-CORE credit
NASPA has been approved by the Higher Education Consortium for Student Affairs Certification to provide CE credit for Certified Student Affairs Educators (CSAEd). NASPA is solely responsible for all aspects of this program.
Guidelines for earning CE credit:
No partial credit will be rewarded.
Participants must also complete the feedback survey in the Online Learning Community.
1 Credit is available for attending the live session or viewing the on-demand recording.
To receive CSAEd credit, attendees must complete the feedback survey that offers the certification in each session. Once you have attended all the live sessions or watched the on-demand sessions for which you would like to request credit, visit the Continuing Education (CE) website to fill out the Student Affairs Education Certification Request Form for all the sessions. All certificants must fill out one for the live session and a separate one for the on-demand sessions. Visit the Continued Education (CE) website to learn more regarding deadlines and receive your certificate of completion for the Virtual Conference.
NBCC
This session counts for 1 NBCC credit
NASPA has been approved by the National Board of Certified Counselors (NBCC) as an Approved Continuing Education Provider for live events.
Participants can receive a maximum of 13 clock hours for attending live sessions at this event. All eligible sessions are identified in the “Credit Information” tab at the top of the individual sessions. To receive credit, please complete the “Feedback Survey” found within each individual session under the “Continuing Education” section. Once the feedback surveys for all attended sessions are complete, complete this request form; a certificate documenting the number of hours of live sessions you attended will be emailed to you within two weeks of you submitting the form.
The deadline to request NBCC continuing education certificates for this event is May 12, 2025. For questions regarding continuing education, please email continuingeducation@naspa.org
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Contains 1 Component(s)
The current attitudes and behaviors of an educational community’s student, faculty, and staff is more important than ever, especially with the increasing parallels between Title VI and Title IX. A campus climate survey and larger assessment strategy is an invaluable tool for this work. Sue Rankin, PhD, will provide an overview of understanding campus climate surveys that capture data on engagement, success, and belonging for campuses to strengthen their communities.
Susan Rankin, Ph.D.
President
Rankin Climate
Dr. Susan (Sue) Rankin retired from Pennsylvania State University in 2013, where she most recently served as an Associate Professor of Education and Associate in the Center for the Study of Higher Education. Dr. Rankin has presented and published widely on the intersections of identities and the impact of sexism, genderism, racism, and heterosexism in the academy and intercollegiate athletics. Dr. Rankin has collaborated with over 200 higher education institutions to implement campus climate assessments and develop strategic plans for social justice issues. In her advocacy work, Dr. Rankin is a founding member of the Consortium of Higher Education LGBT Resource Professionals, a network of professionals doing advocacy work for LGBT people on college campuses, and the Statewide Pennsylvania Rights Coalition, a network of individuals and organizations across the Commonwealth committed to securing and defending full civil rights for LGBT individuals.
Meredith M. Smith, JD, MS Ed
Senior Vice President
Rankin Climate
Meredith Smith spent a decade working in Title IX and nearly two decades in higher education administration overall, serving as the Title IX Coordinator for the University of Virginia and the Assistant Provost for Title IX and Clery Compliance and the Sexual Misconduct Response/Title IX Coordinator at Tulane University. Meredith is a founding member of the Administrator Researcher Campus Climate Collaborative (ARC3) and works for the Victim Rights Law Center as a Department of Justice Violence Against Women grant consultant. She has participated in the Office on Violence Against Women roundtable on sexual violence adjudication and the American Bar Association’s recommendations on college sexual assault investigation and adjudication. She contributed a chapter to Addressing Violence Against Women on College Campuses (Temple University Press, 2017). She was also a guest editor of The Society for Public Health Education’s journal Health Education & Behavior‘s 2020 journal supplement on college sexual assault policy and prevention. She is currently serving on a National Science Foundation grant on sexual misconduct climate surveys. For her work on the Tulane Sexual Misconduct Climate Survey and subsequent culture change initiatives, she was honored with a 2019 Visionary Voice Award from the National Sexual Violence Resource Center. Meredith has a BA (magna cum laude) in English-Creative Writing from Miami University, a JD from The Ohio State University, and a MS Ed in Administration and Policy from Northwestern University.
In the current socio-political climate, there is a concerning clash between government hostility towards “diversity, equity, and inclusion” (DEI) work and the increasing use of Title VI to address racial climate concerns similar to Title IX with sexual misconduct. How can schools continue the work around belonging and inclusion and stay on the right side of the ever-evolving legal and administrative lines? Campus climate assessment–quantitative surveys and qualitative assessment methods like focus groups and interviews–are an institution’s most valuable method to understand its community as well as meet compliance concerns raised by Title VI.
Campus climate refers to the prevailing atmosphere and social environment on a college or university campus. In this webinar, participants will reflect on 25 years of campus climate assessment and research, looking at how it was and continues to be influenced by scholarship, social contexts, and legislation. People will examine what was learned, where campuses are at now, and how campus climate assessments can play a role developing actions that support students, staff, and faculty in achieving academic, personal, and professional success. In understanding its population and its needs, institutions can reframe the DEI discussion by using this well-researched paradigm of increasing engagement, belonging, and retention. This assessment is only as effective as how the data is used, so this webinar will ensure that participants understand how to create action on the insights from assessment to make meaningful change for its community in terms of students, faculty, and staff well-being and persistence.
Learning Outcomes:
- Understanding of the longstanding research around campus climate assessment, what it measures, and the different means of climate assessment
- Articulate the different factors that make up the atmosphere and social environment in an educational community and what can and should be included in a meaningful assessment of campus climate
- Identify a roadmap of how to take assessment and then target its insights towards creating meaningful action for specific communities and the larger campus.