Chantelle Thompson serves as the Assistant Vice Chancellor for Strategic Operations for Student Affairs at the University of Illinois Urbana-Champaign, the flagship institution of the University of Illinois system. In this role, Thompson acts as key strategist and advisor to the Vice Chancellor for Student Affairs, serving as a member of the Vice Chancellors’ Senior Leadership Team, and represents the Vice Chancellor and Student Affairs on various matters of interest including policy, programs, budget, personnel and community and legislative relations. She also serves as the Chief Communications Officer for the division. >span class="s2"> She holds a bachelor’s degree from Eastern Illinois University, a Master of Education, Policy and Organizational Leadership degree with an additional concentration in Human Resource Development from the University of Illinois Urbana-Champaign and a certificate in Higher Education Law and Policy from NASPA. A natural networker who understands the importance of aligning people across all levels of an organization to accomplish their most important priorities, Thompson brings more than 20 years of experience leading in roles across higher education, B2B, and B2C firms, both domestic and international. 

Dr. Brent Paterson has over 40 years of higher education experience in roles such as Dean of Student Life, Associate Vice President, Vice President, and Assistant to the President/Chief of Staff. He also served as an instructional associate professor at Texas A&M University and Illinois State University teaching courses in student affairs and higher education administration

Brent has a long history in crisis response including the creation, implementation, and oversight of critical incident response teams at Texas A&M University and Illinois State University and the student behavioral intervention team and threat assessment team at Illinois State University.  He is co-author of Crisis Management: Responding from the Heart and contributing author in Campus Crisis Management: A Comprehensive Guide to Planning, Prevention, Response, and Recovery (First Edition), and Enough Is Enough: A Student Affairs Perspective on Preparedness and Response to a Campus Shooting.  Brent is co-author of a research study that examined the impact on university leaders and responders twenty years after a crisis ("Reflections from Crisis: A Phenomenological Study of the Texas A&M Bonfire Collapse" published in the NASPA Journal).  

Brent’s contributions have earned him the D. Parker Young Research Award, NASPA Pillar of the Profession recognition, and the Order of Fraternal Excellence Award.

Carla Stein has over 40 years of experience in a variety of higher education institutions including 22 years in community colleges. Before her retirement in 2022, Carla served as Dean of Student Affairs at Front Range Community College (Boulder County Campus), the largest community college in the State of Colorado. Prior to her work at Front Range Community College, she served as the Dean of Students at Western Nebraska Community College.  She also worked in student affairs at Oklahoma State University, Colorado School of Mines, University of Denver, and Palm Beach Atlantic University.  

Carla has extensive experience in student conduct, behavioral intervention and threat assessment teams, and crisis management.  She played pivotal roles in response to crises, including the 2013 floods that impacted her institution and other campuses in northern Colorado.  Carla has been awarded the NASPA Amigx/a/o Mena Valdez Award from the NASPA Latinx/a/o Knowledge Community and the Distinguished Service Award from NASPA IV-West.  She was named a NASPA Pillar of the Profession for sustained professional distinction in higher education.

Dr. J' currently serves as the Associate Director of the Michigan Research & Discovery Scholars program at the University of Michigan. Dr. J's earned her Ph.D. from the University of Cincinnati in Health Education, specializing in counseling and wellness in higher education and is a  and is a Certified Dave Ramsey Financial Master Coach. Dr. J' lead at Syracuse University as the Coordinator of Academic Initiatives & Assessment from 2019-2021. Beyond her contribution to higher education, Dr. J' manages her financial coaching business where she coaches individuals on defining and creating their financial peace & health in their personal life.  Dr .J's life mantra is "Accept Help. Give Hope. Welcome Happiness" .

Dr. Chrissy Davis Jones currently serves as the vice president for Student Success and chief enrollment officer at Harrisburg Area Community College (HACC) in Central Pennsylvania with nearly 25 years of experience at various post-secondary institutions, and with 18 of those years focused on developing, restructuring, and implementing student success-related programs. 

Since Chrissy arrived at HACC, she has quickly made an impact by securing a 2.3-million-dollar Title 3 SIP Grant to transform the first-year experience for greater student success. She also oversaw the selection of HACC becoming one of seven colleges selected to become an Achieving the Dream institution in 2022 - focusing on whole college transformation for student success and data literacy. Lastly, Dr. Davis Jones established and co-leads the College's strategic enrollment planning committee. Her focus on the implementation of a collegewide strategic enrollment plan with student access and success at the center led to an increase in HACC's fall-to-fall and fall-to-spring retention for the first time in 10 years. 

Dr. Davis Jones is considered a systems thinker; this coupled with her research and data-informed approach, has led to Chrissy being asked to serve as a consultant to higher education institutions in need of support to facilitate change.

Angela M. Campbell, Ph.D., LPC serves as the Assistant Vice President of Assessment, Planning and Strategy. She is responsible for planning, managing strategic initiatives, process improvements and quality assurance projects that improve Student Success and Enrollment Management (OSSEM) program performance. Angela works closely with OSSEM executives and collaborates across the college to establish objectives, develop and implement short-and-long term strategies, oversees Assessment for the Division, and supports a model for institutional capacity building in data literacy. She serves as the co-chair of strategic enrollment management and collaborates with other college leaders for Institutional Effectiveness.

Angela has worked at HACC Central Pennsylvania’s Community College for 20 years serving in various roles and most recently in her current position for the past three years. As Co-Chair of SEM, she assisted in the development and implementation of a plan that lead to an increase in our F2F and F2S retention at the college for the first time in 10 years. Angela was recently nominated for the Building a Culture of Assessment Award by SAAL - Student Affairs Assessment Leaders organization.

Angela earned her Ph.D. from Western Michigan University in Psychology, Applied Behavior Systems Analysis with an emphasis in Educational Systems.

Shelly Blanchette, M.S., LPC serves as the Director of Student Success Operations and Strategy at HACC, Central Pennsylvania’s Community College. She is responsible for monitoring enrollment metrics and honing leading indicators to better predict and track progression toward enrollment targets. Shelly leverages data-informed insights and collaborative partnerships for process improvements, to pilot programs, and identify strategic interventions leading to student success and sustainable enrollment health. 

Shelly earned her B.S. in Human Development and Family Studies from the University of Connecticut and M.S. in Counseling from Shippensburg University. She has worked in higher education across various institution types for over 20 years both within student services and as an adjunct faculty member. Shelly credits her experience in overseeing the launching of student services at an expansion campus with readying her for the work she currently does.

Tiffany Conde (she/her) currently serves as the Senior Manager for Customer Experience at eRezLife Software. She has previously held roles in residence life at University of Central Florida, Saint Joseph’s University, Shippensburg University, the University of Pennsylvania, the University of Virginia, and most recently at the University of South Carolina. Tiffany has served as faculty for ACPA’s Institute on the Curricular Approach and the Institute on Peer Educators hosted by the National Resource Center for the First-Year Experience and Students in Transition. She is a 2021 participant in the ACUHO-I Leadership Academy this year and was the 2021 recipient of the SEAHO Outstanding Mid-Level Professional award. Tiffany earned a Bachelor of Arts degree in Political Science from Saint Joseph’s University in Philadelphia and a Master of Science in Counseling: College Student Personnel from Shippensburg University of Pennsylvania. 

Matt Venaas (he/him) is a Manager of Analytics & Research at Benchworks by Elentra. In this role, he is responsible for survey design and development for over 50 national benchmarking assessments. He is also responsible for data analysis and content development (including research articles, educational webinars, and presentations) on insights from the data from these surveys, as well as best practices in assessment. Since 2015, he has presented over 75 educational sessions at national higher education conferences on a range of topics related to student affairs assessment, including assessment storytelling, benchmarking, survey design, and data visualization. He previously served as a member of the Directorate Board for ACPA’s Commission for Assessment and Evaluation and on faculty for the Student Affairs Assessment Institute. He holds a M.S.Ed. in Adult and Higher Education and a B.A. in Political Science from Northern Illinois University.

Dr. Susan (Sue) Rankin retired from Pennsylvania State University in 2013, where she most recently served as an Associate Professor of Education and Associate in the Center for the Study of Higher Education. Dr. Rankin has presented and published widely on the intersections of identities and the impact of sexism, genderism, racism, and heterosexism in the academy and intercollegiate athletics. Dr. Rankin has collaborated with over 200 higher education institutions to implement campus climate assessments and develop strategic plans for social justice issues. In her advocacy work, Dr. Rankin is a founding member of the Consortium of Higher Education LGBT Resource Professionals, a network of professionals doing advocacy work for LGBT people on college campuses, and the Statewide Pennsylvania Rights Coalition, a network of individuals and organizations across the Commonwealth committed to securing and defending full civil rights for LGBT individuals. 

Meredith Smith spent a decade working in Title IX and nearly two decades in higher education administration overall, serving as the Title IX Coordinator for the University of Virginia and the Assistant Provost for Title IX and Clery Compliance and the Sexual Misconduct Response/Title IX Coordinator at Tulane University. Meredith is a founding member of the Administrator Researcher Campus Climate Collaborative (ARC3) and works for the Victim Rights Law Center as a Department of Justice Violence Against Women grant consultant. She has participated in the Office on Violence Against Women roundtable on sexual violence adjudication and the American Bar Association’s recommendations on college sexual assault investigation and adjudication. She contributed a chapter to Addressing Violence Against Women on College Campuses (Temple University Press, 2017). She was also a guest editor of The Society for Public Health Education’s journal Health Education & Behavior‘s 2020 journal supplement on college sexual assault policy and prevention. She is currently serving on a National Science Foundation grant on sexual misconduct climate surveys. For her work on the Tulane Sexual Misconduct Climate Survey and subsequent culture change initiatives, she was honored with a 2019 Visionary Voice Award from the National Sexual Violence Resource Center. Meredith has a BA (magna cum laude) in English-Creative Writing from Miami University, a JD  from The Ohio State University, and a MS Ed in Administration and Policy from Northwestern University.